RN Triage - OB - Midtown - PRN
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Wilmington Health PLLC
Wilmington, NC, US
Summary
The RN Triage will perform telephone triage, coordinate patient appointments, and document assessments while providing nursing care under the direction of a physician. They are also responsible for overseeing LPNs and MAs and assisting with specialty procedures such as IV therapy and cardiac stress tests.
Job Description
About Wilmington Health
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.
Purpose:
Administers nursing care for and treats patients in medical office, as directed by Physician, Advanced Clinical Provider or supervising clinical manager, by performing the following duties:
Essential Duties/Responsibilities:
- Maintains patient confidentiality
- Performs telephone triage
- Taking complete, accurate messages from patients and relaying them to appropriate physician
- Schedules, coordinates and reschedules all patient appointments (includes office, outpatient procedures, hospitals, and other medical facilities)
- Utilizes nursing process effectively in assessing patient needs and planning appropriate follow-up/intervention
- Documents assessment and interventions thoroughly and concisely
- Develops patient education materials, triage protocols, and clinical guidelines in collaboration with physicians
- Uses computer system efficiently and accurately
- Provides patient/staff education
- Oversees LPN's and MA's
- Performs specialty procedures as trained and as needed, as well as assisting M.D. with patients in office:
- IV therapy
- IV/Blood product infusions
- Chemotherapy
- Cardiac stress tests
- Performs other duties and projects as assigned
Other Duties:
QUALIFICATIONS
Required:
- North Carolina or Compact RN license
- Associate or Bachelor’s Degree in Nursing
- Experience in OB or Mother/Baby
Preferred:
ADA Physical Demands:
Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)
|
Physical Demand |
Required? |
Frequency |
|
Standing |
Continuously |
|
|
Sitting |
Frequently |
|
|
Walking |
Continuously |
|
|
Kneeling/Crouching |
Rarely |
|
|
Lifting |
Rarely |
RN Competencies
General
- Customer Service
- Professionalism/Integrity/Responsibility
- Teamwork/Process Focus
- Dependability/Punctuality
- Interpersonal Relationships/Communication
- Judgment/Decision Making/Problem Solving
- Quality/Quantity
- Initiative
- Safety/Housekeeping
- Organizational Skills/Time Management
- Med/IV
- Computer Knowledge/Skills
- Procedures
- Triage – Phone and Face to Face
- Specimen Collection
- Assessment Skills
- Documentation
- Equipment Maintenance
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty clinic with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients.
In 2013, Wilmington Health was named a 2013 Acclaim Award Honoree by the American Medical Group Association (AMGA). The prestigious honor is awarded annually to only three national healthcare organizations. Previous esteemed Acclaim Award Honorees include Mayo Clinic Health System, Johns Hopkins Medicine, and The Cleveland Clinic.
Wilmington Health’s drive to become a High Performance Health System (HPHS) began over five years ago by taking a programmatic approach involving a three part system of change including direction setting by our leadership, process improvement at the ground level, and a redesign of the most elemental processes throughout the organization.
A priority was given to paying careful attention to metrics, analysis, and critical assessment of each innovation and how these changes may affect the total cost of care. Only by understanding each of these aspects at work, was the organization able to pragmatically and intelligently design a future approach to the provision of healthcare.
Additionally, Wilmington Health leadership began to put greater focus on creating a culture of change within the organization, understanding that this is the most powerful tool in any transformative process. Included were new and improved support systems for staff and providers and development of an inspirational approach to leading the entire team to provide patient-centered healthcare.
July 2012, Wilmington Health partnered with Blue Cross and Blue Shield of North Carolina to form an ACO agreement. This was the first insurer-provider Accountable Care Organization in the region.
Founded
1971
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Wilmington, NC
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty clinic with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients.
In 2013, Wilmington Health was named a 2013 Acclaim Award Honoree by the American Medical Group Association (AMGA). The prestigious honor is awarded annually to only three national healthcare organizations. Previous esteemed Acclaim Award Honorees include Mayo Clinic Health System, Johns Hopkins Medicine, and The Cleveland Clinic.
Wilmington Health’s drive to become a High Performance Health System (HPHS) began over five years ago by taking a programmatic approach involving a three part system of change including direction setting by our leadership, process improvement at the ground level, and a redesign of the most elemental processes throughout the organization.
A priority was given to paying careful attention to metrics, analysis, and critical assessment of each innovation and how these changes may affect the total cost of care. Only by understanding each of these aspects at work, was the organization able to pragmatically and intelligently design a future approach to the provision of healthcare.
Additionally, Wilmington Health leadership began to put greater focus on creating a culture of change within the organization, understanding that this is the most powerful tool in any transformative process. Included were new and improved support systems for staff and providers and development of an inspirational approach to leading the entire team to provide patient-centered healthcare.
July 2012, Wilmington Health partnered with Blue Cross and Blue Shield of North Carolina to form an ACO agreement. This was the first insurer-provider Accountable Care Organization in the region.
Founded
1971
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Wilmington, NC
