RN - PATIENT PLACEMENT COORD
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Sparrow
Lansing, MI, US
Summary
The Patient Placement Coordinator optimizes patient flow by managing transfer requests, emergency department admissions, and hospital bed assignments. They facilitate communication between providers and ensure patients are placed in the most appropriate level of care to maintain service excellence.
Job Description
Job Opportunity
Job ID: 53753
Positions Location: Lansing, MI Job Description General Purpose of Job: Patient
Description:
Positions Location: Lansing, MI
Job Description
General Purpose of Job:
Patient Placement Coordinators coordinate and optimize patient flow to promote patients’ access to care, quality, and service excellence. They combine clinical, business and regulatory knowledge and skill to deliver a seamless end-to-end patient flow process while reducing significant financial risk and exposure involving medical necessity of admission processes. Through continuous assessment, problem identification and education, they facilitate the quality of health care delivery in the most cost effective and efficient manner.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Function as primary coordinator for incoming transfer requests from other facilities, which includes:
- Confirm and document key clinical information and identify admitting service
- Coordinate and facilitate communication between providers
- Provide assessment and communicate changes in patients’ clinical condition for proper bed placement
- Efficiently and consistently prioritize patients accepted to University of Michigan Health-Sparrow Lansing
- Function as primary coordinator for in-house emergency department admissions, which includes:
- Identify attending physicians for patients being admitted
- Conduct clinical reviews of the patient charts to determine appropriate financial class for patient admissions (i.e., inpatient versus observation status)
- Coordinate and facilitate communication between providers
- Function as primary bed placement coordinator for patients admitted to the hospital, which includes:
- Assign admissions from Emergency Department, Post Anesthesia Care Unit, other internal departments, physician offices, outlying hospitals, etc.
- Assign admitted patients to the most appropriate level of care and assist with special needs requests related to bed assignment, such as critical care, telemetry, isolation, etc.
- Prioritize bed cleaning as needed for efficient patient flow
- Provide service excellence and effective communication with team members, other departments, and external customers
- Participate in departmental Performance Improvement, Corporate Compliance, Patient Satisfaction, and other activities to ensure optimal operations of the department. Actively participates in the design and implementation of strategies to improve department operations and patient outcomes.
- Attend and actively participate in throughput meetings to plan for potential and known admissions, discharges, and transfers (as needed).
Job Requirements
| General Requirements | • Registered Nurse with current Michigan license. |
| Work Experience | • Minimum of two years recent acute care hospital RN experience within the last seven years (i.e. emergency department, critical care, intermediate, or medical/surgical units), or two years previous experience in an Admission/Bed Placement Center at an acute care hospital of similar size and volume of admissions. |
| Education | • Graduate of an accredited Nursing program • Bachelor’s degree in nursing preferred |
| Specialized Knowledge and Skills | • Demonstrates excellent clinical knowledge, skills and judgment, with strong clinical nursing assessment skills. • Demonstrates excellent critical thinking skills. • Demonstrates ability to handle multiple tasks concurrently, think logically and sequentially, creatively solve problems. • Demonstrates ability to quickly adjust to change. • Demonstrates ability to work independently, organize and prioritize work to meet all deadlines. • Demonstrates excellent verbal and written communication skills, including relationship building, negotiation, persuasion, marketing and advocacy. • Demonstrates ability to work in stressful situations, manage conflict and assume a leadership role. • Proficient in use of computers. • Minimum typing speed of 40 words per minute • Achieves a score of 85% or higher on a customer service test |
University of Michigan Health-Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family
Registered Nurses/Nursing Leadership
Requirements:
| Shift | Variable |
| Degree Type / Education Level | Associate |
| Status | Per Diem |
| Facility | Sparrow Hospital |
| Experience Level | 4-9 Years |
As Mid-Michigan’s premier healthcare organization and the region’s largest private employer, University of Michigan Health-Sparrow provides quality care to hundreds of thousands of people each year. With 526 providers at 115 sites of care across the region, Sparrow is your community health partner in Mid-Michigan, no matter what town or county you call home.
Our mission is to provide the best possible care to every patient, every time. What does that mean?
It means we bring critical care to rural communities. We keep your kids healthy at our primary care practices. We help you get active at our fitness and recreation centers in Lansing and Charlotte. We provide world-class care to patients fighting cancer at the flagship Herbert-Herman Cancer Center and deliver the most advanced treatment for a healthy heart at the Thoracic Cardiovascular Institute. We welcome your new little ones into the world at the Mother Baby Center, where we deliver 4,000 babies a year. And we provide the best emergency care in Mid-Michigan as the region’s only Level 1 Trauma Center.
We’re committed to providing the best care for patients like you — and your family and friends in Mid-Michigan — because supporting the health of our community is what matters to us most.
Founded
1896
Company size
5,001-10,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Lansing, Michigan
As Mid-Michigan’s premier healthcare organization and the region’s largest private employer, University of Michigan Health-Sparrow provides quality care to hundreds of thousands of people each year. With 526 providers at 115 sites of care across the region, Sparrow is your community health partner in Mid-Michigan, no matter what town or county you call home.
Our mission is to provide the best possible care to every patient, every time. What does that mean?
It means we bring critical care to rural communities. We keep your kids healthy at our primary care practices. We help you get active at our fitness and recreation centers in Lansing and Charlotte. We provide world-class care to patients fighting cancer at the flagship Herbert-Herman Cancer Center and deliver the most advanced treatment for a healthy heart at the Thoracic Cardiovascular Institute. We welcome your new little ones into the world at the Mother Baby Center, where we deliver 4,000 babies a year. And we provide the best emergency care in Mid-Michigan as the region’s only Level 1 Trauma Center.
We’re committed to providing the best care for patients like you — and your family and friends in Mid-Michigan — because supporting the health of our community is what matters to us most.
Founded
1896
Company size
5,001-10,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Lansing, Michigan