Ride Ops Supervisor, Part-Time

As a Ride Ops Supervisor, you will be responsible for scheduling, training, and evaluating ride operators.
 
DUTIES AND RESPONSIBILITIES:

• Supervise ride locations and ensure all procedures and safety steps are followed
• Train, schedule, coach, and discipline team members with appropriate feedback and documentation
• Respond to and assist with emergency calls
• Regularly monitor ride attraction areas and maintain situational awareness of overall operation
• Give clear direction and assistance to guests and associates in regards to safety 
• Accurately complete operational paperwork in a timely manner
• Notify maintenance of equipment issues necessary to ensure safe operation
• Follow and enforce all park and departmental policies and procedures
• Maintain reliability by working assigned shifts as scheduled
• Assist and support team members with all aspects of daily ride operations including, but not limited to, loading, unloading, control panel operation, crowd control, lost articles, and area cleanliness
• Ensure highest level of guest service at all times
• Ensure the safety of all guests and team members
• Proactively manage daily issues and maintain communication with the Ride Operations Manager
• Motivate and engage each team member
• Inspect attraction areas and ensure they meet safety standards
• Coordinate with the ride maintenance team to ensure attraction readiness
• Performs other duties as assigned

QUALIFICATIONS:

• Must be at least 18 years old
• High school diploma or GED
• Ability to provide effective communication in a professional manner at all times
• Minimum of two year's supervisory experience within a service, hospitality, or retail industry
• Previous ride operator experience a plus
• Ability to work nights, weekends, and holidays to meet operational needs
• Must be willing to work odd and irregular hours
• Must possess a valid state driver’s license

Interested applicants can apply directly to www.visitowa.com/employment.
To maintain document integrity and ensure optimal system processing, please submit your resume and supporting files in PDF format.