Rewards Club Associate
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Jackpot Junction Casino Hotel
Morton, MN, US
Summary
The associate is responsible for enrolling guests into the Rewards Club and managing point redemptions. They also serve as an information center and promote special events and promotions to guests.
Job Description
Job Details: Job Location: Jackpot Junction - Morton, MN, Position Type: Part-Time, Salary Range: $17.00 - $35.59Hourly, Job Shift: Evening/Late Night (+Weekends), ESSENTIAL JOB FUNCTIONS
Enroll guests into Rewards Club.
Comp primary players.
Maintain current knowledge of all special events and promotions.
Handle point redemption.
Work special events and promotions as needed.
Promote Rewards Club and Jackpot Junction through daily contact with guests.
Serve as an information center for guests.
Attend meetings as required.
Perform other duties and responsibilities as assigned.
Qualifications: EXPERIENCE & QUALIFICATIONS
1-3 years of customer service experience preferred.
SKILLS, KNOWLEDGE & ATTRIBUTES
Excellent communication and customer service skills.
Strong telephone and paging skills.
Strong problem-solving capabilities.
Basic computer skills, including Windows application.
Able to maintain strict confidentiality.
Able to work well with others.
Able to handle multiple tasks simultaneously.
Detail-oriented and dependable.
Neat, professional appearance.
UNIVERSAL REQUIREMENTS
Sensitivity to various cultures, including Native American cultures.
Regular attendance and punctuality.
Able and willing to work any changes in scheduled hours as required.
Serve as a credit to Jackpot Junction Casino Hotel, and encourage others to do the same.
PHYSICAL DEMANDS
Mobility throughout the facility.
While the physical demands described here are typical of those required to be successful in this position, reasonable accommodations will be considered to enable individuals with disabilities to perform applicable job duties.
Jackpot Junction is 440,000 square feet of gambling action and entertainment. Jackpot offers 1,250 of the latest video slot machines where you’re sure to find your game of choice. Machines range in denominations from one cent to twenty five dollars, with new machines arriving frequently (View a list of all game themes on our web page: jackpotjunction.com.) Our 250-seat bingo hall offers regular and matinee sessions and in addition, hosts $70,000 bingo events twice a year.
The Lower Sioux Lodge, adjacent to the casino is a AAA three diamond rated 378-room hotel. Jackpot Junction Casino Hotel offers four different food outlets: the Dacotah Restaurant, a 276-seat full service restaurant, the Seasons Buffet, 2Go Food Kiosk and Wabasha Creek Restaurant located at the Dacotah Ridge Golf Course. Full beverage service is available throughout the Casino including four full service bars. Our nightclub offers variety and country bands every weekend. Jackpot Junction is managed by the Lower Sioux Indian Tribe and operated by 859 employees.
Founded
1984
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Morton, Minnesota
Jackpot Junction is 440,000 square feet of gambling action and entertainment. Jackpot offers 1,250 of the latest video slot machines where you’re sure to find your game of choice. Machines range in denominations from one cent to twenty five dollars, with new machines arriving frequently (View a list of all game themes on our web page: jackpotjunction.com.) Our 250-seat bingo hall offers regular and matinee sessions and in addition, hosts $70,000 bingo events twice a year.
The Lower Sioux Lodge, adjacent to the casino is a AAA three diamond rated 378-room hotel. Jackpot Junction Casino Hotel offers four different food outlets: the Dacotah Restaurant, a 276-seat full service restaurant, the Seasons Buffet, 2Go Food Kiosk and Wabasha Creek Restaurant located at the Dacotah Ridge Golf Course. Full beverage service is available throughout the Casino including four full service bars. Our nightclub offers variety and country bands every weekend. Jackpot Junction is managed by the Lower Sioux Indian Tribe and operated by 859 employees.
Founded
1984
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Morton, Minnesota