Revenue Cycle Insurance Collector

Where You’ll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary and Responsibilities

As our Revenue Cycle Insurance Collector, as our Insurance Collector, you will play a vital role in the financial health of our healthcare organization. You will serve as a key advocate for our revenue cycle operations, ensuring that patient accounts are managed with precision and integrity. By bridging the gap between clinical documentation and payer reimbursement, you will help us maintain the high standards of service and fiscal responsibility that define our institution.

Every day you will be responsible for managing accounts receivable, navigating complex insurance denials, and facilitating timely correspondence with payers. Your daily workflow will include rebilling accounts, posting accurate adjustments, and utilizing specialized collection tools to ensure claims are resolved efficiently. You will collaborate across business and clinical divisions to troubleshoot issues, maintain cash flow, and ensure that all payer-specific guidelines and contracts are strictly followed to prevent unnecessary delays.

To be successful in this role, you will need a keen eye for detail, a strong understanding of medical billing workflows, and a commitment to our core values of integrity, respect, accountability, quality, and commitment. We are looking for a proactive problem-solver who excels at clear communication and professional follow-through. Whether you are participating in performance improvement committees or meeting daily productivity benchmarks, you will be an essential partner in optimizing our claim resolution processes and supporting the overall success of our team.

• Perform timely follow-up on accounts receivable and insurance denials to maximize revenue.
• Analyze and interpret payer-specific contracts and guidelines to expedite claim resolution.
• Post accurate adjustments and payments to ensure comprehensive account reconciliation.
• Collaborate with interdisciplinary teams to identify process improvements and reduce billing errors.
• Maintain high productivity standards while adhering to established organizational policies.
• Utilize excellent communication skills to provide professional, empathetic support to internal and external partners.

Job Requirements

Required

• High School Graduate 

Preferred

• One year of clerical experience in an office setting; hospital or clinic collection experience
• Experience insurance billing computer applications