Returns Associate
Boost your chances before you apply.
2nd Swing Golf
Eden Prairie, MN, US
Summary
The Returns Associate is responsible for processing customer returns, refunds, and managing inventory intake. They must also review the condition of returned items and apply appropriate restocking fees.
Job Description
Come work with us, not for us!
2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:
- Vast Exposure to the Golf Industry
- A Commitment to Total Well-Being
- Opportunities to Discover Your Fit and Make an Impact
- A Collaborative and Flexible Environment
Job Summary:
As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to give every customer a great experience.
Schedule: Part-time shifts are available Monday - Friday between 8:00 AM - 3:00 PM. Specific shifts and hours will be discussed during the hiring process.
Responsibilities:
- Receiving, unboxing, and reviewing the condition of online customer returns.
- Processing customer returns and refunds within the stipulated timeframe.
- Manage inventory intake and re-onboarding of items.
- Identify condition changes and applicable restocking fees.
Required Qualifications:
- 1+ year experience in NetSuite or related ERP.
- Proficient in Microsoft Office, including Outlook, Excel, and Teams.
- Ability to multitask, handle varying daily priorities and meet deadlines consistently.
- Highly organized with the ability to prioritize in a fast-paced environment.
- Knowledge of the game of golf, golf equipment, and the desire for continued learning.
Compensation: $16 - $18 per hour, based on previous experience
2nd Swing is a specialty retailer and online seller of new and pre-swung golf equipment and accessories. With over 60,000 pre-swung golf clubs, our mission is to own the best inventory selection in the country and provide expert custom fittings for all of today’s golfers.
As a company, our goal is to exceed customer expectations. We do this by maintaining expertly trained and certified team members. 2nd Swing has been recognized and awarded an array of service and fitting awards including 2014 Ping Top 100 Club Fitter and 2016 Golf Digest Top 100 Fitter of the Year. Check out our Google ratings under 2nd Swing and our website at www.2ndswing.com.
Do you love the game of golf? Can you talk golf all day long?
If so, we want to talk to you!
2nd Swing is always looking for golf enthusiasts to fill flexible, part-time roles with our growing company.
If you're interested in working with people who are as passionate about golf as you are, apply today on our careers page at https://www.2ndswing.com/t-careers.aspx
Founded
2007
Company size
201-500 employees
Industry
Retail
Org type
Privately Held
Headquarters
Eden Prairie, Minnesota
2nd Swing is a specialty retailer and online seller of new and pre-swung golf equipment and accessories. With over 60,000 pre-swung golf clubs, our mission is to own the best inventory selection in the country and provide expert custom fittings for all of today’s golfers.
As a company, our goal is to exceed customer expectations. We do this by maintaining expertly trained and certified team members. 2nd Swing has been recognized and awarded an array of service and fitting awards including 2014 Ping Top 100 Club Fitter and 2016 Golf Digest Top 100 Fitter of the Year. Check out our Google ratings under 2nd Swing and our website at www.2ndswing.com.
Do you love the game of golf? Can you talk golf all day long?
If so, we want to talk to you!
2nd Swing is always looking for golf enthusiasts to fill flexible, part-time roles with our growing company.
If you're interested in working with people who are as passionate about golf as you are, apply today on our careers page at https://www.2ndswing.com/t-careers.aspx
Founded
2007
Company size
201-500 employees
Industry
Retail
Org type
Privately Held
Headquarters
Eden Prairie, Minnesota
