Retina Inventory & Patient Financial Assistance Coordinator

Job Details: Job Location: CORPORATE - Atlanta, GA, Salary Range: Undisclosed, The Retina Inventory & Patient Financial Assistance Coordinator owns retina pharmaceutical inventory and patient financial assistance across all five retina locations. This position manages par levels, drug reconciliation, waste, and storage compliance on approximately $7.0 million of annual retina drug spend, and identifies, enrolls, and renews patients in manufacturer and foundation assistance programs. This is a 30-hour per week benefited position reporting to the Director of Ophthalmic Services, with dotted-line coordination to the Senior Procurement & ASC Operations Specialist and the Revenue Cycle Manager. 

Core Responsibilities 

Implement and administer the Ally GPO platform across all five retina locations; serve as system owner and primary user. 
Set and maintain par levels by drug and by location using actual usage history; review and release orders weekly. 
Reconcile purchases to administrations and charges monthly at the vial level; investigate and resolve all exceptions. 
Conduct rotating physical cycle counts; monitor expiration and beyond-use dates, with particular attention to short-dated product. 
Maintain cold chain, storage, and drug supply chain traceability records at all locations. 
Log receipt and disposition of manufacturer sample drug; reconcile sample inventory monthly. 
Administer GPO contract compliance, rebate and administrative fee filing, prompt-pay terms, and invoice-to-purchase-order matching. 
Process drug recalls, returns, and damaged shipment credits. 
Screen retina patients for manufacturer copay, foundation grant, and patient assistance program eligibility; complete new enrollments including income documentation. 
Maintain a renewal calendar; complete annual re-enrollment before coverage lapses and follow up on denied, lapsing, or exhausted enrollments. 
Coordinate with Revenue Cycle on Financial assistance payment reconciliation and injection-related patient balances. 
Produce and present monthly reporting on reconciliation rate, measured waste, days on hand by location, assistance renewals, and payments as a percentage of purchases. 
Serve as the point of contact for practice managers on retina drug inventory and assistance questions. 
Adhere to all organizational policies and procedures; maintain HIPAA compliance and report concerns appropriately. 
Other duties as assigned. 

Key Competencies & Expectations 

Investigative approach to data; identifies discrepancies between purchasing, clinical, and billing systems and pursues them to resolution. 
Working knowledge of J-code billing units for injectable drugs, including how unit counts differ between products. 
Intermediate to advanced Excel skills; able to reconcile large exports from more than one system. 
Effective communication with practice managers, physicians, and senior leadership; able to present operational data clearly and concisely. 
Influences inventory practice and workflow across multiple locations without direct supervisory authority. 
Self-directed; independently manages a monthly reconciliation cycle and a multi-site travel schedule. 
Discretion and professionalism handling patient financial and protected health information. 
Team-focused approach; recommends improvements to drug handling, ordering, and assistance workflows. 

Qualifications: Minimum Qualifications 

High school diploma or GED required; associate degree or higher preferred. 
3+ years of experience in pharmaceutical inventory control, buy-and-bill drug purchasing, or specialty pharmacy operations in a clinical setting required. 
Working knowledge of injectable drug billing and J-code units required. 
Cold chain handling, storage, and documentation experience required. 
Buy-and-bill experience in retina, oncology, rheumatology, or another infusion-based specialty strongly preferred; ModMed EMA/PM and group purchasing platform experience preferred. 
Experience with manufacturer patient assistance programs and independent foundations preferred. 
Valid driver's license, reliable transportation, and ability to travel among five metropolitan Atlanta locations required.