Retail Systems Coordinator

Job DetailsJob Location: Home Service Oil - Barnhart, MO 63012Summary

 The Retail Systems Coordinator is responsible for maintaining accurate retail item, pricing, promotional, and vendor information across all express mart locations. This position supports retail operations by maintaining the price book, coordinating promotional and loyalty programs, resolving pricing and system discrepancies, and working with vendors, store teams, and leadership to ensure accurate and timely information. The Retail Systems Coordinator also supports inventory accuracy through store inventory audits, discrepancy research, and identification of opportunities to improve retail processes and controls.

Reports to: Director of Systems
Pay: $18.00 - $22.00
Job Type: Full-time; Monday-Friday in office. 

Essential Job Duties

Maintain accurate item, pricing, cost, vendor, and promotional information within the retail price book system, coordinating with vendors and internal departments to obtain and update UPCs, product information, new item setups, product changes, discontinuations, and retail pricing.
Analyze product additions, deletions, cost changes, and pricing exceptions; recommend retail price changes and work with the appropriate parties to resolve discrepancies.
Set up and maintain retail promotions, coupons, and loyalty promotions, coordinating with third-party providers as needed and monitoring promotional activity to ensure accurate and timely implementation at store level.
Monitor and correct invoice exceptions within batched processes and communicate item cost exceptions and unresolved discrepancies to the Supervisor.
Provide price book and retail system support to store teams, researching and resolving pricing, item, promotion, and point-of-sale issues.
Support promotional signage updates by maintaining accurate product images, pricing, discounts, and promotional information within established signage templates and brand standards.
Research inventory discrepancies and receiving errors, document findings, and work with store teams and leadership to identify causes and corrective actions.
Identify opportunities to improve or automate repetitive retail system, price book, inventory, and merchandising processes to improve accuracy and efficiency.
Maintain a high level of data accuracy and integrity across retail systems and assist with testing or implementation of system and process changes.
Create, schedule, and maintain company social media content in coordination with appropriate departments to promote products, daily deals, job opportunities, company initiatives, and other relevant information.
Perform other duties and special projects as assigned.
QualificationsJob Qualifications

Strong attention to detail and commitment to accuracy.
Strong analytical and problem-solving skills with the ability to research discrepancies and identify solutions.
Effective communication and ability to work collaboratively with store teams, leadership, vendors, and other departments.
Strong organizational and time-management skills with the ability to manage multiple priorities and meet deadlines.
Ability to learn and effectively use retail systems and technology.
Continuous improvement mindset with an interest in identifying more accurate, efficient, or automated ways to complete recurring processes.
Ability to work independently and take ownership of assigned responsibilities.

Education and Knowledge

High school diploma or equivalent required
Previous experience in convenience store, retail, merchandising, inventory, or price book operations preferred.              
Experience retail price book/POS system preferred.
Proficiency with Microsoft Office, particularly Excel, preferred.
Experience with inventory auditing, inventory reconciliation, or retail receiving processes is a plus.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing many times during the day (eight hours). The employee must be able to lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the office work environment is usually low to moderate.

EEO Statement

Home Service Oil Co & express mart are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.  Home Service Oil Co & express mart's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.