Retail Store Shift Lead
Boost your chances before you apply.
Shoeteria
Garden Grove, CA, US
Summary
The Shift Lead is responsible for overseeing daily store operations, including opening and closing procedures, sales floor coordination, and inventory management. They also provide professional customer service, process transactions, and maintain a clean and organized store environment.
Job Description
Position Overview
Now Hiring: Retail Store Shift Lead
Schedule: Part-time
Compensation: $15.50–$16.00 per hour (DOE)
Location: Garden Grove, CA
We’re growing our team and looking for a motivated Retail Store Shift Lead to support daily store operations and customer service excellence. This role is ideal for someone who enjoys working in a fast-paced retail environment and helping create a positive shopping experience.
What’s In It for You:
- Paid Sick Time
- Employee Merchandise Discounts
- Supportive Team Environment
- Opportunities for Skill Development and Growth
Work World employees are unique individuals whose varied talents and experiences bring value to our customers. The diversity and ideas of our employees inspire us in everything we do. People are at the heart of every connection we build, and together we can accomplish anything.
What You’ll Be Doing:
- Provide customers with accurate information about store products and available services
- Support customer inquiries and requests both in person and by phone
- Handle daily store opening and closing procedures
- Oversee and coordinate sales floor activities to ensure efficient operations
- Welcome customers and deliver courteous, professional assistance
- Keep the sales floor, stock areas, and displays clean and well-organized at all times
- Process customer purchases accurately, including payments and receipt issuance
- Monitor stock levels and replenish merchandise as necessary
- Carry out additional responsibilities assigned by store management
What You’ll Need:
- 1–2 years of retail or customer service experience preferred
- Prior sales, leadership, or supervisory experience is a plus
- Availability to work evenings, weekends, and holidays as needed
- Strong customer service, communication, and basic math skills
- High attention to detail with the ability to maintain a professional appearance
- Ability to lift up to 25 pounds, climb ladders, and stand for extended periods
- Valid driver’s license required; bilingual skills are a plus
Who We Are:
Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 30+ stores under the Work World, Shoeteria and Whistle Workwear brand names in California, Nevada, and Washington. We sell boots, apparel, scrubs, and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more.
We are dedicated to putting our customers first, and we believe blue collar workers are the backbone of our communities and our country. We are committed to our values of honesty, respect, and integrity, and require each employee to demonstrate these values.
What It’s Like Working Here
Our stores operate with collaborative and team-oriented environments where employees can contribute directly to store success and daily operations.
What You’ll Learn
- Leadership and organizational skills
- Retail sales and merchandising practices
- Customer service and communication techniques
- Strategies for handling fast-paced retail situations
- Relationship-building skills with customers and team members
Pay Range
USD $15.50 - USD $16.00 /Hr.
Whistle Workwear is a local family owned business in the Pacific Northwest and has been in business for over 22 years. We know what works here, because we’re from here. We sell only top-quality workwear. Everything from work boots, raingear, and women’s, scrubs, to safety gear, gloves, work pants and socks. From brands like Carhartt, Danner, Wolverine, LaCrosse, Timberland Pro, Keen, and more. Our products are top notch and so are our employees. Whistle Workwear provides schooling to each of its team members on the products we carry, and training on customer service to help ensure that you not only get the correct workwear but also enjoy your time at our stores.
Our customers and community are what matter most to us. We know you work hard for your money, that’s why we offer a wide selection of workwear at all price points and provide services such as: hemming, embroidery, boot stretching, special ordering, and cobbler services, as well as a military and union discount. We believe the grass is always greener where you water it. So, we give back to our communities by volunteering, donating to local food banks, and providing scholarships to a local trade school.
Whistle Workwear first opened its doors in 1995 at the South Hill Mall located in Puyallup, WA. Del, our owner, has since instilled a passion within his employee’s to always go above and beyond for our customers, fellow employees, and everyone in-between. Here at Whistle Workwear, we believe in taking the time to help someone in need, in going the extra mile, and in treating everyone with respect and kindness. Del calls this the “Magic of Whistle”, because you can choose to shop anywhere but you’ll always remember how you were treated.
Who knew a man with a goal of providing the hard-working American people with a one stop shop for all their workwear needs with fair prices, a knowledgeable friendly staff, and top brands; could turn into a company with 9 locations throughout the Pacific Northwest, that we love and know, as Whistle Workwear.
Now that you know more about us, it’s your turn! Tell us why you shop at Whistle Workwear by using #WhistleWhileYouWork on all social media sites!
Founded
1995
Company size
51-200 employees
Industry
Retail
Org type
Privately Held
Whistle Workwear is a local family owned business in the Pacific Northwest and has been in business for over 22 years. We know what works here, because we’re from here. We sell only top-quality workwear. Everything from work boots, raingear, and women’s, scrubs, to safety gear, gloves, work pants and socks. From brands like Carhartt, Danner, Wolverine, LaCrosse, Timberland Pro, Keen, and more. Our products are top notch and so are our employees. Whistle Workwear provides schooling to each of its team members on the products we carry, and training on customer service to help ensure that you not only get the correct workwear but also enjoy your time at our stores.
Our customers and community are what matter most to us. We know you work hard for your money, that’s why we offer a wide selection of workwear at all price points and provide services such as: hemming, embroidery, boot stretching, special ordering, and cobbler services, as well as a military and union discount. We believe the grass is always greener where you water it. So, we give back to our communities by volunteering, donating to local food banks, and providing scholarships to a local trade school.
Whistle Workwear first opened its doors in 1995 at the South Hill Mall located in Puyallup, WA. Del, our owner, has since instilled a passion within his employee’s to always go above and beyond for our customers, fellow employees, and everyone in-between. Here at Whistle Workwear, we believe in taking the time to help someone in need, in going the extra mile, and in treating everyone with respect and kindness. Del calls this the “Magic of Whistle”, because you can choose to shop anywhere but you’ll always remember how you were treated.
Who knew a man with a goal of providing the hard-working American people with a one stop shop for all their workwear needs with fair prices, a knowledgeable friendly staff, and top brands; could turn into a company with 9 locations throughout the Pacific Northwest, that we love and know, as Whistle Workwear.
Now that you know more about us, it’s your turn! Tell us why you shop at Whistle Workwear by using #WhistleWhileYouWork on all social media sites!
Founded
1995
Company size
51-200 employees
Industry
Retail
Org type
Privately Held
