Retail Store Shift Lead
Boost your chances before you apply.
Work World
Modesto, CA, US
Summary
The Shift Lead is responsible for overseeing daily store operations, including opening and closing procedures and coordinating sales floor activities. They also provide professional customer service, process transactions, and ensure the store remains clean and well-stocked.
Job Description
Position Overview
Now Hiring: Retail Store Shift LeadSchedule: Part-time
Compensation: $17.00–$19.00 (DOE)
Location: Modesto, CA
What’s In It for You:
- Paid Sick Time
- Employee Merchandise Discounts
Who We Are:
Work World is a leading specialty retailer of workwear and work boots in the Western U.S. Since 1990, we have expanded to 30+ store locations operating under the Work World, Shoeteria, and Whistle Workwear brands across California, Nevada, and Washington. We offer boots, apparel, scrubs, and safety gear from trusted brands including Carhartt, Wolverine, Timberland PRO, and more.
We are committed to delivering excellent customer service while maintaining a workplace built on honesty, respect, and integrity.
Work World employees bring a variety of experiences, perspectives, and talents that help create meaningful connections with our customers and communities.
We’re excited to add a Retail Store Shift Lead to our growing team to support daily store operations and customer service excellence:
What You’ll Be Doing:
- Provide customers with accurate information about store products and available services
- Support customer inquiries and requests both in person and by phone
- Handle daily store opening and closing procedures
- Oversee and coordinate sales floor activities to ensure efficient operations
- Welcome customers and deliver courteous, professional assistance
- Keep the sales floor, stock areas, and displays clean and well-organized at all times
- Process customer purchases accurately, including payments and receipt issuance
- Monitor stock levels and replenish merchandise as necessary
- Carry out additional responsibilities assigned by store management
What You’ll Need:
- 1–2 years of retail or customer service experience preferred
- Prior sales, leadership, or supervisory experience is a plus
- Availability to work evenings, weekends, and holidays as needed
- Strong customer service, communication, and basic math skills
- High attention to detail with the ability to maintain a professional appearance
- Ability to lift up to 25 pounds, climb ladders, and stand for extended periods
- Valid driver’s license required; bilingual skills are a plus
What It’s Like Working Here:
Each store operates with a collaborative and close-knit team environment where employees have the opportunity to contribute directly to store success and daily operations.
What You’ll Learn:
- Leadership and organizational development skills
- Retail sales and merchandising best practices
- Customer service and communication techniques
- Adaptability in fast-paced retail environments
- Relationship-building skills with customers and coworkers
Pay Range
USD $17.00 - USD $19.00 /Hr.
Work World is the largest specialty supplier of workwear, work boots, and work gear in the Western U.S.
From humble beginnings in 1990, we now operate under the Work World, Shoeteria, Whistle Workwear, and Willy's Discount Workwear brand names in California, Nevada and Washington.
We serve our customers through:
PRO PARTNERS industrial accounts, providing head-to-toe jobsite safety workwear solutions
38 West Coast retail hubs, open to the public 7 days a week
Fleet of mobile stores, our trucks bring the store to you
Online shopping on workworld.com, shipping across the continental USA and Alaska
We are committed to outfitting hardworking people with the highest quality workwear, head-to-toe. We offer premium workwear brands, expert product knowledge, and exceptional customer service.
We believe America’s blue collar and essential workers are the backbone of our communities and our country.
You work hard. This is your world.
Founded
1990
Company size
201-500 employees
Industry
Retail
Org type
Privately Held
Headquarters
Commerce, CA
Work World is the largest specialty supplier of workwear, work boots, and work gear in the Western U.S.
From humble beginnings in 1990, we now operate under the Work World, Shoeteria, Whistle Workwear, and Willy's Discount Workwear brand names in California, Nevada and Washington.
We serve our customers through:
PRO PARTNERS industrial accounts, providing head-to-toe jobsite safety workwear solutions
38 West Coast retail hubs, open to the public 7 days a week
Fleet of mobile stores, our trucks bring the store to you
Online shopping on workworld.com, shipping across the continental USA and Alaska
We are committed to outfitting hardworking people with the highest quality workwear, head-to-toe. We offer premium workwear brands, expert product knowledge, and exceptional customer service.
We believe America’s blue collar and essential workers are the backbone of our communities and our country.
You work hard. This is your world.
Founded
1990
Company size
201-500 employees
Industry
Retail
Org type
Privately Held
Headquarters
Commerce, CA
