Retail Sales Associate | Part Time
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Omni Hotels & Resorts
Carlsbad, CA, US
Summary
The Retail Sales Associate is responsible for purchasing, replenishing, and stocking merchandise while maintaining visual displays. They must also provide exceptional customer service and handle daily shop operations including cash management and cleaning.
Job Description
Omni La Costa Resort & Spa
Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle.
At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match.
Retail Sales Associate | Part Time
Overview:
The position is responsible for the purchasing, replenishing and stocking of merchandise, and maintaining of visual displays.
Responsibilities:
- · Responsible for the handling of money, i.e., the opening of closing of the shop.
- · Knowledge of P.O.S. system, shipping, transfer forms and hard checks.
- · Must be able to stand for long periods of time, have exceptional customer service skills and sales ability.
- · Must meet ALL Moments of Service standards, i.e., greeting customers within 10 feet of guests, greet with a smile and a sincere welcoming, etc.
- · Ensure complete customer satisfaction, as well as, meeting all company and personal goals for the retail shop.
- · All merchandise delivered should be unpacked, folded or hung accordingly to quality standards and placed in the appropriate location by the beginning of next day.
- · All emptied boxes of merchandise should be broken down and taken to the trash on daily basis.
- · Maintaining a clean, neat and dust free shop and work area on a daily basis.
- · All restrooms and trashcans, both inside and outside of retail shop, should be cleaned and emptied on daily basis.
- · Responsible for weekly requests of cleaning or office supplies for the shop and any needed merchandise.
- · Knowledge of property, i.e. locations of restaurants, pool, etc. Also, knowing the daily activates for guests and their children.
Qualifications:
- · Previous retail experience preferred
- · GED or high school equivalent is preferred
- · Must be able to move up to 25 lbs., occasionally extend arms and hands, seize, grasp, and turn objects with hands.
- · Ability to stand for long periods of time
- · Must be of age to sell liquor.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX