Retail Sales Associate
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Fleet Feet
PA
Summary
The Outfitter is responsible for recommending gear and providing personalized solutions to customers to meet their running and fitness needs. They must build and maintain meaningful relationships with customers, vendors, and peers while supporting all store initiatives and functions.
Job Description
Our Company
Overview:
We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.
Responsibilities:
As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.
Qualifications:
- Available to work a flexible schedule, including, days, evenings, weekends, and holidays. Ideally, weekdays from 10am - 2pm.
- Experience in a customer-facing sales environment preferred
- Proactive learner and sound decision maker
- Passionate, positive, self-motivated and detail-oriented
- Accountable and adaptable
- Does the right thing
- Collaborative and customer-centric
- Willing to go above and beyond when needed
- Communicate professionally with customers and team
- Deliver the best customer experience by outfitting each customer that walks through the door
- Support all Fleet Feet initiatives, activities, and functions
Perks:
- High energy and fun atmosphere
- Training and advancement opportunities within the Fleet Feet brand
- Community involvement and community service activities
- Training Program and Product Discounts
- Passionate team members
Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.
Fleet Feet started when Sally Edwards and Elizabeth Jansen opened the first store with a simple belief: running has the power to change lives.
Today, we’re a national running retailer with more than 285 locally connected stores across the country, including both company-owned and franchise locations. Together, we combine the reach and resources of a national brand with deep roots in the local communities we serve.
Each store is built to be a local running hub, a place where runners, walkers and anyone looking to move more can find encouragement, expert guidance and the right gear for their goals. We meet people where they are through personalized outfitting, training programs, community events and a customer experience that starts with listening.
It’s all grounded in our belief that Running Changes Everything®. When people feel seen, supported and confident in how they move, they’re ready to take the next step — whatever that looks like for them.
Whether you work in a store, own and operate a local Fleet Feet or support the brand from our Store Support Team in Carrboro, N.C., we share the same purpose: to inspire the runner in everyone.
Founded
1976
Company size
1,001-5,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Carrboro, NC
Fleet Feet started when Sally Edwards and Elizabeth Jansen opened the first store with a simple belief: running has the power to change lives.
Today, we’re a national running retailer with more than 285 locally connected stores across the country, including both company-owned and franchise locations. Together, we combine the reach and resources of a national brand with deep roots in the local communities we serve.
Each store is built to be a local running hub, a place where runners, walkers and anyone looking to move more can find encouragement, expert guidance and the right gear for their goals. We meet people where they are through personalized outfitting, training programs, community events and a customer experience that starts with listening.
It’s all grounded in our belief that Running Changes Everything®. When people feel seen, supported and confident in how they move, they’re ready to take the next step — whatever that looks like for them.
Whether you work in a store, own and operate a local Fleet Feet or support the brand from our Store Support Team in Carrboro, N.C., we share the same purpose: to inspire the runner in everyone.
Founded
1976
Company size
1,001-5,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Carrboro, NC