Retail Sales Associate
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Pendleton Woolen Mills Inc
Portland, OR, US
Summary
The Retail Sales Associate will support store sales goals, deliver exceptional customer service, and manage daily store operations including opening and closing procedures. They are also responsible for maintaining visual merchandising standards and fostering a collaborative, high-energy team environment.
Job Description
Where Craft Meets Connection—Lead the Experience. Start your Career Today
At Pendleton, we take pride in our legacy with over 150 years of artistry, known for crafting functional and beautiful products that are made to last for generations. Our retail team members are in a unique position; they connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. We are more than your average retailer—we value connection, warmth, and authenticity in each member of our team.
We are currently seeking a professional and dynamic part-time Retail Sales Associate (24 hours per week) for our Park Ave West in Portland, OR store location.
Why You’ll Love Working Here
• Flexible work hours
• Generous employee discount (50% off products!)
• Competitive compensation with paid time off, benefits, and 401k company match (for eligible employees)
• A collaborative team environment where your ideas are valued
• Opportunities for professional growth and leadership development
What You’ll Do
• Support the store in achieving sales goals and delivering exceptional customer service
• Open and close the store independently and ensure readiness and security during each shift
• Create and execute daily plans while effectively communicating priorities with the team
• Encourage positive selling behaviors and maintain a high-energy, customer-first environment
• Ensure visual merchandising and store housekeeping standards are met
• Monitor and respond to store communications, including email and internal directives
• Complete sales transactions with accuracy and efficiency
• Follow all company policies, operational procedures, and loss prevention guidelines
• Act quickly to identify problems, recommend solutions, and escalate when necessary
• Support ongoing training efforts and foster team development
What We’re Looking For
• 2+ years retail sales/customer service experience, including 1 year in a supervisory or shift-lead role
• Strong communication skills—able to connect with both customers and team members
• Self-motivated and proactive, with a passion for helping others
• Tech-comfortable: experience with POS systems, inventory software, and Microsoft Office
• Flexible availability, including nights, weekends, and holidays
• Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., ladder use)
• Reliable transportation to meet scheduling needs
About Pendleton
We’re a heritage brand with a modern mission—crafting products with integrity, quality, and timeless style. As a Pendleton team member, you’ll help continue a story that spans generations.
We offer flexible work hours and provide Medical, Dental, and Vision benefits for eligible employees. Our team members also enjoy a generous employee discount, a 401(k) plan with company match, and competitive compensation that includes paid time off. Additionally, we are committed to supporting growth and development opportunities to help our employees advance in their careers.
We’re proud to be an equal opportunity employer, welcoming applicants from all backgrounds and walks of life.
Weaving iconic designs since 1863, Pendleton operates two of America’s remaining woolen mills located in Oregon and Washington. With six generations of family ownership, Pendleton is focused on a legacy of creating quality lifestyle products with timeless styling. Inspiring customers for 160 years, Pendleton products are available at Pendleton stores across the US, select retailers worldwide, and on pendleton-usa.com.
Founded
1863
Company size
501-1,000 employees
Industry
Retail Apparel and Fashion
Org type
Privately Held
Headquarters
Portland, Oregon
Weaving iconic designs since 1863, Pendleton operates two of America’s remaining woolen mills located in Oregon and Washington. With six generations of family ownership, Pendleton is focused on a legacy of creating quality lifestyle products with timeless styling. Inspiring customers for 160 years, Pendleton products are available at Pendleton stores across the US, select retailers worldwide, and on pendleton-usa.com.
Founded
1863
Company size
501-1,000 employees
Industry
Retail Apparel and Fashion
Org type
Privately Held
Headquarters
Portland, Oregon