Retail Pool Attendant/Activities Coordinator - Full Time -- DiamondHead Beach Resort
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SUNSTREAM HOTELS & RESORTS LLC
Fort Myers Beach, FL, US
Summary
The attendant is responsible for maintaining a clean and safe pool environment while providing towel service and facilitating engaging activities for guests. Additionally, they manage poolside retail transactions and inventory to ensure a positive guest experience.
Job Description
Job DetailsJob Location: Fort Myers Beach, FL 33931Job Category: Hospitality - HotelResponsible for promoting and providing a positive, fun, entertaining, and informational environment that fosters an inspiring guest experience. Also responsible for demonstrating and promoting a strong commitment to providing the best possible experience the guests while maintaining the pool area, keeping it clean and free of debris and proving towel service and fulfilling other guests requests as needed.
Create age appropriate games for children/adults & supervise children’s activities, resolve disputes between children as necessary
Maintain safe & clean facility, maintain inventory & storage supplies on a monthly/daily basis; print month end reports for Activities & pool towels to justify inventory balance
Responsible for the general maintenance and cleanliness of the pool area/equipment, notifying leadership of any issues that need to be addressed
Performs various site duties, including, but not limited to: monitoring pool/spa usage and supporting guest needs, managing towel stock and handing out towels as requested
Maintain safe & clean facility, maintain inventory & storage supplies on a monthly/daily basis
Operate point-of-sale (POS) system to complete retail transactions accurately
Promote and upsell poolside retail items (e.g., sunscreen, swimwear, beverages, snacks, branded merchandise).
Keep retail displays clean, stocked, and visually appealing
Provides the critical first impression to all guests, having a natural passion for delivering exceptional service
Qualifications
Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues
Previous guest/customer service required; CPR/First Aid Certification highly preferred
Strong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellence
Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals
Must be able to work nights, weekends and holidays as required
We believe that people matter most. Our guests, owners and employees are at the forefront of everything we do. Creating a positive experience that leaves a lasting impression is always our main objective.
A hotel is so much more than a place to stay. We see a hub for discovery and adventure, romance and reunion, creativity and celebration. The reflection of a neighborhood; the champion of a local culture. It’s a gathering place for people from across the globe and around the corner, from all walks of life.
Although our hotels may all look different, our unifying trait is a place where genuine hospitality is exactly that, and service comes from the heart. We are committed to delivering a truly refreshing, unexpected, and inspiring experience to each guest at every hotel. That’s SunStream.
Founded
1986
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Fort Myers Beach, FL
We believe that people matter most. Our guests, owners and employees are at the forefront of everything we do. Creating a positive experience that leaves a lasting impression is always our main objective.
A hotel is so much more than a place to stay. We see a hub for discovery and adventure, romance and reunion, creativity and celebration. The reflection of a neighborhood; the champion of a local culture. It’s a gathering place for people from across the globe and around the corner, from all walks of life.
Although our hotels may all look different, our unifying trait is a place where genuine hospitality is exactly that, and service comes from the heart. We are committed to delivering a truly refreshing, unexpected, and inspiring experience to each guest at every hotel. That’s SunStream.
Founded
1986
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Fort Myers Beach, FL
