Retail Key Holder
Boost your chances before you apply.
Goodwill of Western New York
NY
Summary
The Key Holder is responsible for performing store opening and closing procedures, managing store operations, and providing excellent customer service. They also oversee donation processing, pricing, and ensure the store environment remains productive and clean.
Job Description
Now Hiring: 3rd Key Holder - Goodwill WNY
Step into a leadership role where you’ll help drive retail success and make a difference in your community!
What You’ll Do
- Perform store opening and closing procedures, including securing the building
- Train Store Associates and act as Manager on Duty when needed
- Help maintain a positive, productive store environment
- Deliver outstanding customer service at the register, on the sales floor, or at the donation door
- Support store operations including merchandising, cleanliness, and promotions
- Ensure accurate cash handling and POS transactions
- Sorts donations into sellable, salvage, or trash categories
- Prices items using our guide and identifies high-value goods
- Meets daily production goals and quality standards
Who You Are
- A retail pro with great customer service skills
- A confident communicator and team motivator
- Reliable, flexible, and ready to lead by example
- Someone who lives our values:
Own It • Dare to Excel • Be Bold • Be Extraordinary • Win Together
What You Bring
- 1+ year of retail keyholder experience preferred
- Ability to lift up to 50 lbs. and work on your feet
- Flexible schedule, including evenings and weekends
- Willing to attend orientation in Buffalo (full time only)
Compensation
- $16.00–$18.00/hour based on experience
- We regularly review our pay and benefits to stay competitive!
Apply today and take the next step in your retail career with purpose!
Since 1920, Goodwill of Western New York has been serving our community with the philosophy of "not a charity, but a chance". This philosophy remains our guiding principle 100 years later.
When you make the choice to shop at Goodwill, the money you spend stays directly in our community and gives people an opportunity to make a fresh start. Fueled by generous donations from the community, the revenue generated from our retail operations funds the programs and services delivered by our Workforce Development division and makes our mission – changing lives through the power of work - a reality.
Founded
1920
Company size
51-200 employees
Industry
Individual and Family Services
Org type
Nonprofit
Headquarters
Buffalo, New York
Since 1920, Goodwill of Western New York has been serving our community with the philosophy of "not a charity, but a chance". This philosophy remains our guiding principle 100 years later.
When you make the choice to shop at Goodwill, the money you spend stays directly in our community and gives people an opportunity to make a fresh start. Fueled by generous donations from the community, the revenue generated from our retail operations funds the programs and services delivered by our Workforce Development division and makes our mission – changing lives through the power of work - a reality.
Founded
1920
Company size
51-200 employees
Industry
Individual and Family Services
Org type
Nonprofit
Headquarters
Buffalo, New York
