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$17/hr 16d ago

Retail Customer Service Leader - Scottsdale Location - Bark If You're Dirty

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Pet's World Group LLC

Scottsdale, AZ, US

Part-time On-site

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Summary

The Retail Leader will manage store operations, including merchandising, deliveries, and maintaining monthly targets. They are responsible for building a team, handling customer inquiries, and ensuring high-quality customer service.

Job Description

Job description - Retail Customer Service Leader ~ Local Small Business

Bark If You’re Dirty ~ Healthy Pet Center is seeking a Retail Leader to join our award-winning (New Times & Phoenix Magazine's "Best Of Phoenix") team. We are a pet center that consists of three departments: Retail, Grooming, and Self Wash. We are a one-stop shop for washing, feeding and spoiling your pet!

Now is your chance to join our fast growing and fun environment. We are looking for a Retail Lead who has open availability, including evenings, weekends and some holidays. Onsite training of all store operations, duties and product knowledge will be provided to eager learners!

A successful applicant for a Retail Lead position MUST meet the following criteria:

  • Open Availability.

  • Good communicator.

  • Customer service oriented by putting customers first.

  • Customer service assurance.

  • Ability to build customer relationships.

  • Has experience in field inquiries, handling complaints and monitor customer service.

  • Has experience managing and building a team.

  • Has experience meeting and maintaining the store's monthly targets and store budgets.

  • Detail oriented while working on a POS system.

  • Multitasking capabilities.

  • Confident and enthusiastic.

  • Merchandising experience.

  • Managing deliveries

  • Able to deal with confidential matters.

Required experience:

  • Must have Sales Experience 
  • Must enjoy speaking with customers
  • Must be able to approach customers

  • Previous key holder experience 1 year+

  • Cash handling experience 1 year+

  • Responsible.

  • Flexible schedule, must work nights and weekends available 15 to 30 hours per week.

  • Lover of Cats & Dogs!

Benefits Include:

  • Free self-washes for your companion pets

  • Generous 20% employee discounts on all items

  • Paid sick time off

Check out our website www.BarkIfYoureDirty.pet

Job Types:  Part-time

Expected hours: 15 – 30 per week