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Sparrow
Lansing, MI, US
Summary
Prepare and serve food and beverages at retail areas, specifically Starbucks, for patients, guests, and caregivers. Maintain cleanliness of equipment and work areas while ensuring accurate cash handling and transaction processing.
Job Description
Job Opportunity
Job ID: 55171
Positions Location: Lansing, MI Job Description General Purpose of Job: To
Description:
Positions Location: Lansing, MI
Job Description
General Purpose of Job:
To provide the preparation and delivery of services required to meet adequate requirements involved with feeding Patients,
Guests, and Caregivers.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Assists in the preparation, sale and distribution of food and beverage items at all retail areas serviced by Food and Nutrition Services, with emphasis at Starbucks.
- Stocks, sorts and puts away food, supplies, dishes and other items used by the department.
- Performs accurate cash handling functions as assigned.
- Ensures accurate charging for all items, for every guest, for every transaction.
- Cleans and sanitizes equipment, work and storage areas thoroughly and accurately. Disposes of trash, refuse and recycling.
- Maintains standards for quality, safety, sanitation and communication
- Adheres to all safety practices and procedures.
- Engages in positive and proactive communication with co-workers, guests, patients and other Caregivers.
- Contributes to and supports Goals and Objectives of Food and Nutrition Services and the Health System.
- Maintains hospital standards through speech and action, leading by example to support and demonstrate ICARE values.
- Demonstrates and encourages exceptional customer service.
- Adheres to the established dress code and standards for personal appearance and hygiene.
Job Requirements
| General Requirements | • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. |
| Work Experience | • Previous food service experience. Preferred. • Previous patient care experience. Preferred. |
| Education | • High School Diploma or GED or Certificate of Achievement as an Adult Education High School Equivalency. |
| Specialized Knowledge and Skills | • Demonstrated high standard of service skills, self-motivation, problem solving and time management. • Demonstrated advocacy of Food and Nutrition Services and the Health System. • Demonstrated commitment to job through past performance, attendance, contribution of ideas, cooperation with co-workers, supervisors and customers. • Demonstrated ability to learn new and multiple tasks and to operate with minimal supervision. • Demonstrated written, verbal and communication skills. • Demonstrated knowledge and flexibility in varied aspects of food service, including safety and quality. • Proactive approach to problem solving. • Willingness to take ownership of projects and assignments. • Ability to maintain composure when busy and during times of increased stress. • Attention to detail. • Demonstrated ability to listen, take direction and respond productively to constructive criticism. |
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family
Service/Support/Skilled Maintenance
Requirements:
| Shift | Variable |
| Degree Type / Education Level | High School / GED |
| Status | Part-time Benefit Eligible, Per Diem, Full-time |
| Facility | Sparrow Hospital |
| Experience Level | New Grad |
As Mid-Michigan’s premier healthcare organization and the region’s largest private employer, University of Michigan Health-Sparrow provides quality care to hundreds of thousands of people each year. With 526 providers at 115 sites of care across the region, Sparrow is your community health partner in Mid-Michigan, no matter what town or county you call home.
Our mission is to provide the best possible care to every patient, every time. What does that mean?
It means we bring critical care to rural communities. We keep your kids healthy at our primary care practices. We help you get active at our fitness and recreation centers in Lansing and Charlotte. We provide world-class care to patients fighting cancer at the flagship Herbert-Herman Cancer Center and deliver the most advanced treatment for a healthy heart at the Thoracic Cardiovascular Institute. We welcome your new little ones into the world at the Mother Baby Center, where we deliver 4,000 babies a year. And we provide the best emergency care in Mid-Michigan as the region’s only Level 1 Trauma Center.
We’re committed to providing the best care for patients like you — and your family and friends in Mid-Michigan — because supporting the health of our community is what matters to us most.
Founded
1896
Company size
5,001-10,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Lansing, Michigan
As Mid-Michigan’s premier healthcare organization and the region’s largest private employer, University of Michigan Health-Sparrow provides quality care to hundreds of thousands of people each year. With 526 providers at 115 sites of care across the region, Sparrow is your community health partner in Mid-Michigan, no matter what town or county you call home.
Our mission is to provide the best possible care to every patient, every time. What does that mean?
It means we bring critical care to rural communities. We keep your kids healthy at our primary care practices. We help you get active at our fitness and recreation centers in Lansing and Charlotte. We provide world-class care to patients fighting cancer at the flagship Herbert-Herman Cancer Center and deliver the most advanced treatment for a healthy heart at the Thoracic Cardiovascular Institute. We welcome your new little ones into the world at the Mother Baby Center, where we deliver 4,000 babies a year. And we provide the best emergency care in Mid-Michigan as the region’s only Level 1 Trauma Center.
We’re committed to providing the best care for patients like you — and your family and friends in Mid-Michigan — because supporting the health of our community is what matters to us most.
Founded
1896
Company size
5,001-10,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Lansing, Michigan
