Retail Associate at The Powder Room (Full-Time)

Job Details: Job Location: The Powder Room - Panama City Beach, FL, Salary Range: Undisclosed,

Job Summary

The position of Retail Associate is responsible for greeting all customers in a friendly and courteous way, selling merchandise, maintaining a neat and tidy store while also assisting customers with all questions and requests.

Primary Responsibilities & Essential Functions

Energetically welcome customers and provide a friendly, courteous shopping experience
Assist customers in selecting products and escort them to desired merchandise locations
Maintain knowledge of store merchandise to answer questions and make recommendations
Drives sales through engagement of customers and suggestive selling
Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
Operate the register and POS system
Manage financial transactions
Documents sales by creating or updating customer profile records
Upsell merchandise at appropriate times
Maintain a clean and organized store
Perform inventory and assist with stock organization
Alerts management of potential security issues
All other duties as assigned

Qualifications:

Education and Experience

Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read, write, speak, and communicate in basic English preferred
Previous in-person customer experience preferred
Previous retail experience preferred

Knowledge, Skills, Abilities

Detail oriented and thorough
Ability to perform consistent work to the highest of standards
Ability to remain discreet and respect the privacy of guests
Ability to interact with guests in a pleasant, friendly manner while maintaining a positive attitude focused on customer satisfaction in a fast-paced environment
Ability to remain calm in uncomfortable conflicts
Ability to work as part of a team
Knowledge of retail operations
Ability to perform cash transactions accurately
Knowledge of Microsoft office operations
Excellent verbal and written communication skills

Physical Demands

Ability to stand or walk for extended periods of time
Ability to bend, reach, squat, and stretch while handling merchandise, stocking, or assisting customers
Ability to lift, carry, push, and pull up to 50lbs
Ability to work in a fast-paced environment

Working Conditions

Primarily located indoors on the sales floor
Possible exposure to a somewhat noisy environment
Use of cleaning chemicals (proper PPE provided)

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities.  The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.