RETAIL ASSOCIATE

POSITION OVERVIEW

Maximize sales in retail store by assisting customers and
satisfying their request whenever possible.  Fill store-staffing requirements as needed.  Accepts payment for purchases, presort and
process donated goods.

ESSENTIAL FUNCTIONS
AND MAJOR RESPONSIBILITIES

Performs all day to day operational functions of the store
(i.e. run register, verify checks, stocking shelves/counter/tables, hang
garments, sale of merchandise, rotation of goods).

Sets up advertising signs and displays or arranges
merchandise on counters, tables or shelves to attract customers and promote
sales.

Obtains merchandise requested by customer or receives
merchandise selected by customer.

Answers customer's questions concerning location, price, and
use of merchandise.

Provide customers and donors with excellent customer
service.

Responsible for clerk/cashiering duties as assigned and
operating the cash register, which includes sales transactions, payments,
refunds, and end of day register processing.

Wraps or bags merchandise for customers.

Accountable for proper register balances and for any
unauthorized removal of any merchandise from the store.

Maintain clean and orderly work area, as well as merchandise
on the floor.

Stock, straighten and clean the sales floor which includes
textiles and hard lines.

Stocks storage areas and displays with new or transferred
merchandise.

Remove empty hangers and outdated merchandise according to
rotation schedule.

Remove clothes from dressing rooms and re-hang if necessary.

Answer telephone and provide announcements over store paging
system as needed.

Transport items to and from sales floor.

Continually support the agency safety program and contribute
to customer and employee safety.

Accomplishes retail and organization mission by completing
related assignments as needed.

QUALIFICATIONS AND
SPECIAL SKILLS REQUIRED

High school diploma or equivalent.

Possess good eyesight and color definition.

Good interpersonal communication skills.

Ability to quickly assess goods and determine appropriate
routing.

Functional reading and writing skills.

Ability to work a flexible schedule including nights and
weekends.