Retail and Catering Service Associate

If you need assistance with the application process, please contact the Office of Human Resources at [email protected] or 218-299-3339, or visit the Human Resources Home Page.

Position Details

Position Title:
Retail and Catering Service Associate

Department:
Dining Services

Location:
Moorhead, Minnesota

Employment Type:
Staff, Hourly Non-Exempt

FTE:
.43

Position Opening Date:
9/14/2026 

Open Until Filled:
Yes

Screening Begins:
9/14/2026

Benefit Eligible:
Yes

General Employment Period:
Mid-August – mid-May. Summer hours may be available.

General Work Schedule (days of week):
Monday - Friday, with frequent evenings and weekends as needed

General shift hours:
Mon-Fri 9:30 am – 3:00 pm, during the academic year

Why Concordia?

At Concordia College, your work contributes to something bigger. Every role plays a part in supporting our students, strengthening our campus community, and advancing our mission. Here, you'll join a collaborative community where your contributions are valued, and your work can make a meaningful difference.

About the Role:

As a Retail and Catering Service Associate, you’ll help create a welcoming experience for students, employees, guests, and event attendees across Concordia’s retail dining locations and catered events. This hands-on role combines customer service, food preparation and service, retail operations, and event support as part of a collaborative Dining Services team.

What You'll Do:

1. Prepare, serve, and replenish a variety of hot, cold, fresh, and packaged food and beverage items.
2. Provide friendly, attentive customer service in retail locations and at catered events.
3. Help set up, serve, and clean up for catered events, including transporting food, supplies, and equipment to off-site locations using College vehicles.
4. Process cash, credit card, and meal plan transactions and assist with cash handling and reconciliation.
5. Provide direction and support to student employees and on-call staff.
6. Maintain clean, safe, and organized food service areas and equipment while following food safety and sanitation practices.
7. Assist with product ordering, inventory, food production records, and other operational needs.
8. Provide bar service at designated events, including stocking, serving, payment collection, and cleanup.
9. Work closely with students, coworkers, and managers to provide a positive experience for Concordia’s customers and guests.

You'll Thrive Here If You: 

• Enjoy working collaboratively and contributing to a supportive team environment.
• Take pride in your work and are dependable, organized, and attentive to detail.
• Communicate effectively and enjoy building positive relationships with others.
• Are adaptable, take initiative, and are comfortable balancing changing priorities.
• Find meaning in contributing your skills to the work of a mission-driven organization.

Qualifications:

What We're Looking For:

We’re looking for someone with experience in food service, retail, customer service, or a similar environment who enjoys working with people and contributing to a team. The ideal candidate is dependable, service-oriented, comfortable preparing and serving food, and able to help keep a busy dining and event environment running smoothly.

Minimum Qualifications:

1. Previous experience in food service, retail, customer service, or a related environment.
2. Valid Driver’s License Insurable driving record.
3. Must possess a ServSafe certificate or similar food
   safety course certificate or pass the ServSafe exam within the first three
   months of employment.

Preferred Qualifications:

1. Knowledge of food
   service equipment such as bag-in-box soda dispensers, pizza oven, cash
   register, grill, fryer, etc.

Skills and Abilities:

The successful candidate must demonstrate the following skills and abilities:

• Basic employment skills: reading, oral and written communication, and performing simple arithmetic, operating basic office equipment.
• Standard restaurant and cooking skills (e.g., operating deep fryer, pizza oven, grill, steam kettle, dish washing machine, cash register);
• Broad range of technical skills, (e.g., generating cash register reports, inventory counting, basic math knowledge including recipe conversions);
• Ability to prepare short-order restaurant food items (pizzas, grilled and fried foods, etc.) in a timely manner.
• Skills in giving direction to young adult employees.
• Skills with operating cash register including various types of transactions.
• Exceptional customer
  service and communication skills.
• Ability to work
  with a diverse group of people.
• Ability to engage
  our customers with an attitude of willingness and dedication to serve.

Benefits and Salary:
Concordia College is proud to offer a competitive total compensation package:

• Health Insurance
• Health Savings Account
• Flexible Spending Account
• Vision Insurance
• Dental Insurance
• Preventative Chiropractic Program
• Retirement Plan
• Long-Term Disability Insurance (full-time only)
• Life Insurance (full-time only)
• 13 Paid holidays including the time off between Christmas and New Year's
• MN Paid Family and Medical Leave
• Up to 100% tuition with discounts and scholarships for yourself and dependents at Concordia College and Concordia Language Villages
• Up to 50% tuition discount for dependents with Oak Grove Lutheran Schools
• Up to 100% tuition discounts for dependents with participating partners: CIC-TEP, ELCA schools, and Tuition Exchange Inc.
• Extras: access to athletic facilities, library, fitness classes, athletic events, theatre events, purchase dining on campus, free MATbus rides
• Salary – 15.00 - 17.16 USD Hourly Wage

The final salary will be determined based on factors such as education, experience, skills, certifications, and alignment with the position's requirements. Other considerations may include internal equity and market conditions.

Employment Contingencies:
Background Check 

Documents Needed to Apply

• Required Documents
  • None
• Optional Documents
  • Resume/Curriculum Vitae
  • Cover Letter
  • List of References: Contact information for at least three professional references (name, title, organization, email, and phone number)
  • Licensure
  • Certification
  • Training
  • Other

Nondiscrimination Statement

Concordia College does not discriminate against any employee or applicant for employment on the basis of race, color, creed, sex, religion, national origin, age, veteran status, disability, genetic information, sexual orientation, gender identity, marital status, familial status, public assistance status, membership or activity in a local human rights commission, or any other legally protected status. The College is committed to providing equal opportunity in employment and fostering an inclusive and respectful environment for all. Reasonable accommodations are available to qualified individuals with disabilities throughout the recruitment process. 

Inquiries regarding this policy may be directed to the Office of Human Resources, Concordia College, 901 8th Street South, Moorhead, MN 56562, 218-299-3339.