Restaurant Supervisor

Colony West Golf Club, located in Tamarac, FL, is pleased to announce an excellent career opportunity for a Restaurant Supervisor! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Restaurant Supervisor Duties and Responsibilities

• Supervise daily restaurant, bar, and food and beverage operations while maintaining The View Restaurant’s service standards.
• Lead, support, and motivate front-of-house employees, including servers, bartenders, hosts, food runners, and server assistants.
• Conduct pre-shift meetings to communicate daily specials, reservations, events, service expectations, and operational updates.
• Assign opening, closing, and side-work responsibilities and verify that all duties are completed properly.
• Monitor the dining room, bar, patio, and service areas to ensure efficient operations and a clean, professional appearance.
• Provide hands-on floor support during busy service periods, including greeting guests, assisting with seating, running food, clearing tables, and resolving service delays.
• Ensure employees follow the established sequence of service, uniform, grooming, attendance, and workplace conduct standards.
• Deliver professional and attentive guest service while promptly addressing concerns and resolving complaints.
• Coordinate with the culinary team to maintain accurate ticket times, food quality, presentation, and communication regarding allergies or special requests.
• Monitor reservations, table assignments, dining room flow, and staffing levels to support efficient service.
• Train and coach employees on menu knowledge, beverage service, point-of-sale procedures, cash handling, sanitation, and guest service standards.
• Document employee attendance, performance, policy violations, guest concerns, and operational incidents accurately and professionally.
• Verify guest checks, discounts, voids, gratuities, service charges, cash deposits, and credit card documentation in accordance with company procedures.
• Assist with scheduling, shift coverage, employee availability, and adjustments based on business needs and performance.
• Maintain compliance with food safety, sanitation, alcohol service, workplace safety, and company policies.
• Complete opening and closing procedures, including cash reconciliation, shift reports, securing the facility, and communicating relevant information to management.
• Monitor inventory levels for restaurant and bar supplies and notify management of shortages, equipment issues, or maintenance needs.
• Support banquets, golf outings, special events, and private functions as needed.
• Work collaboratively with restaurant management, culinary leadership, banquet staff, golf operations, and other departments.
•  Perform additional duties as assigned based on operational and business needs.

Qualifications

• Previous restaurant supervisory or leadership experience preferred.
• Strong knowledge of front-of-house restaurant and bar operations.
• Excellent communication, organization, problem-solving, and guest service skills.
• Ability to lead by example and remain professional in a fast-paced environment.
• Experience with point-of-sale systems, cash handling, scheduling, and shift reporting.
• Ability to work a flexible schedule, including nights, weekends, holidays, golf events, and private functions.
• Must be able to stand for extended periods and lift or carry items required during restaurant service.

Benefits & Other Compensation: 
This position includes eligibility for the following benefits, subject to applicable plan terms:  

• Healthcare Benefits – Medical (if determined by the ACA measurement) 
• Retirement Benefits – 401(k) with employer match (19 years of age and older) 

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion. 

About Troon 

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.