Restaurant Food Runner

SERVER ASSISTANT at Destination Geneva National

Join the fun, fast-paced Food & Beverage team at Destination Geneva National in beautiful Lake Geneva, Wisconsin’s premier resort town. As a server assistant, you may work in any number of our award-winning dining venues, including our five-star Hunt Club Steakhouse, semi-private turf kitchen + tap/Member Tap at the GN Clubhouse, and Crafted Italia at Lodge Geneva National. This is a great opportunity for an entry-level position into a career in Food & Beverage, including server, bartender, and restaurant supervisor.

JOB DESCRIPTION

The dining experience is of utmost importance to our overnight and day guests. Not only do we wish to deliver an inspired menu and artfully plated dishes, but we wish to do so with genuine care and the highest customer service.

A server assistant delivers all food menu items and accurately describes them to the guests. This role acts as a liaison between the servers, cocktail servers & bartenders, and chefs, assisting with setting and clearing tables, filling/refilling waters and drinks, and helping support table service. Additionally, server assistants interact with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS

Primary responsibilities include, but are not limited to, the following:

• Anticipate and accommodate all needs of the guests.
• Provides professional and exceptional service.
• Delivers and describes all food items to the guests, in a timely manner.
• Participates in table maintenance and bussing of excess tableware.
• Maintain general cleanliness of stations and the entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
• Possesses in-depth knowledge of all food menus and the company.
• Complies with Department of Health and company sanitation standards.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs.
• Properly sets up runner’s station, performs side-work and other opening/closing procedures as directed by management, including stocking station with prescribed items and supplies and performing opening and closing side-work as prescribed.
• Reports all breakage, and damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learns by listening, observes other team members, and shares knowledge while leading by example.
• Portrays a positive and professional attitude.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/ or complete additional tasks as assigned

BENEFITS

• Competitive salary and performance-based incentives.
• Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
• Paid time-off for full- and part-time associates.
• Option for pay-as-you-earn with Dayforce Wallet.
• Opportunity to work in a stunning resort setting with access to recreational facilities.
• Encouraging and supportive work environment that values creativity and teamwork.
• Potential for professional growth within a dynamic hospitality organization.
• All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.

ABOUT DESTINATION GENEVA NATIONAL
Based in Lake Geneva, Wisconsin’s premier resort town, Paloma Resorts’ Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today's golfer, traveler and foodie.  For more information, visit destinationgn.com.

NOTE: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job.  While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technology developments) dictate.
 
Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.