Resource Management Coordinator

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Department Overview

Our care traffic control center (CTCC) is at the heart of the Children’s Minnesota organization overseeing the operations of each hospital dispersed between three campuses. Our staff includes dedicated hospital nursing supervisors and staffing office personnel who work closely together as we continuously monitor each hospital’s unit activity and staffing needs while maintaining the organizational core value of putting “kids first.” The CTCC department provides a distinctive opportunity for team members to lead through collaboration with each unit in prioritizing patient flow, triaging operational issues or clinical staffing areas of concern, and organizing overall daily staffing resources within one of the largest pediatric health systems in the United States. We value teamwork, open communication, safety and respect. We embrace an environment that encourages learning and professional growth. Our team is committed to providing excellent care to our patients and families.

Position Summary

The Resource Management Coordinator identifies unit staffing requirements and finalizes overall organizational staffing plan utilizing available resources with minimal supervision. In collaboration with the Hospital Nursing Supervisor will problem solve and seek remedy of unique and imminent unit staffing needs during their assigned shifts. 

The RMC 1 utilizes CTCC online MNA contracts and SAC policies; SEIU contract and practices; and non-contract policies/practices when finalizing staffing plans. They are responsible for triaging clinical staffing areas of concern and alerting the Hospital Nursing Supervisor when needed. 

License/Certification/Registration required? No 

Education: 
* High school diploma required. 
* Two years of college or secretarial science degree preferred. 
* A combination of Microsoft Word and computer skills required.

Experience: 
* Hospital administrative experience preferred.
* Experience staffing union employees preferred.
* 0-3 years of centralized staffing office experience. 

Knowledge/Skills/Abilities: 
* Requires strong organizational skills with the ability to prioritize and manage multiple concurrent demands.
* Must be detail oriented and work effectively in an environment with frequent interruptions.
* Must have the ability to assess and problem solve in fast-paced situations that will have frequent competing priorities and needs.
* Demonstrates strong written and documentation skills. 
* Must be able to communicate in a calm thoughtful manner when communications are inharmonious with organizational customers. 

Physical Demands

Please click here to view the Physical Demands

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee’s scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.