Residential Support Staff

Make a Difference / Who We Are:

Pioneer Resources is a 501(c)3 non-profit organization. Our mission is to help people with disabilities and seniors obtain independence and dignity by creating opportunities for participation in the community using our four pillars of service:

• A place to live; affordable housing and specialized homes
• A place to learn; vocational training, ABA therapy & community living supports programs
• A place to grow and play; Pioneer Trails camping and recreational programs
• A way to get there; one of the largest transportation fleets on the lakeshore

Pioneer Resources is a great place to work!  Members of our team are an energizing mix of veteran staff from over 40 years of experience to those only recently discovering their passion for helping others. Our workforce respects the diversity of the people we serve and those we serve alongside. Pioneer Resources offers a rewarding work experience that strategically meets the needs of our community while fostering employee success with personal fulfillment and work-life balance. As an employee of Pioneer Resources, you will have the unique opportunity to touch the lives of those in your community every time you come to work!

Agency Values:

All positions within Pioneer Resources are expected to abide by the agency values of LEAD: Listen, Empathy, Acknowledge and Dignity. We engage and interact with our participants, residents, and co-workers each and every day by listening to their needs with empathy and understanding, while acknowledging everyone as an individual and treating all with the utmost dignity and respect.

Position Type / Expected Hours of Work: 

This is a full-time or part-time position that works on average 32-40 hours a week or less than 30 hours. Overtime may be required. Days and hours for this position may vary, based on the needs of the home. Schedule may vary based on agency needs at the discretion of the direct supervisor and/or CEO.

Please note: We are specifically looking for very part-time staff at this time. Please apply if you are willing to work 3rd shifts only on the weekend, some of them being sleep shifts paying $13.73/hour.

Summary: 

The Residential Support Staff assumes responsibility for providing support, care, treatment, and development of residents in a variety of settings, including licensed adult foster care group homes (general or specialized), transitional training residence and housing for semi-independent living.

Essential Functions: 

This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions, and to perform any other duties, as assigned.  

The essential functions of this position include:

Persons Served 

• Ensure that residents are granted all rights and respect due them.
• Help the residents create and maintain a comfortable, homelike environment.
• Assist residents as needed in meeting their goals as outlined through the individual plan of service, including assistance with:
  1. Social skills and community integration opportunities.
  2. Grooming and hygiene needs, including bathing, toileting and dressing.
  3. Daily living skills such as cooking, cleaning and laundry.
  4. Accompany residents to appointments, skill building or community integration programs, and various activities as assigned.
  5. Administration of medications and treatments.
  6. Food preparation per individualized dietary needs.

Household and Documentation Requirements:

• Performing a variety of housekeeping duties, including cooking, cleaning and laundry.
• Documentation on a variety of both paper and electronic forms, including medication and treatment administration sheets, daily logs, program data, progress notes, incident reports, and vehicle pre-trip logs.

Other duties as required or assigned.

Education/Talent Requirements: 

• The ability to attend initial and ongoing training, and monthly staff meetings. Most training will be conducted during regular business hours (Monday-Friday, 8:00am-5:00pm); however, some training may be necessary outside of regular business hours.
• The ability to read and write English and the ability to comprehend written instructions and record information.
• The capacity to work alone or in a team with intermittent supervision.
• The ability to work respectfully and courteously with a wide variety of individuals.
• Solid reasoning skills, including the ability to define problems, collect data, establish facts and draw valid conclusions.
• Basic computer skills.
• Must pass all required background checks and physicals. If the background check reveals disqualifying information, employment shall be terminated unless the disqualifying information was successfully appealed as inaccurate, expunged or set aside.

Work Experience Requirements: 

• Prior experience providing hands-on assistance for individuals in a residential setting is preferred, but training is provided.

Travel: 

Up to 25%. Transportation is supplied. Travel may include accompanying a person served to medical appointments, meetings and community activities. Travel is primarily local, although some out of county travel may be expected.

Work Environment: 

This position works in close proximity to people. While the majority of working time is spent indoors in a residential environment or office, employees in this position may work outdoors in all seasons for short periods of time, e.g. assisting a resident into a vehicle, taking a resident on an outing, snow removal, etc. 

Physical Demands of the Job: 

Medium work. No more than 50 pounds with frequent lifting of objects weighing up to 25 pounds.

• This employee must be able to move, lift, or otherwise assist residents with transfers in and out of vehicles, wheel chairs, beds, shower trolleys/chairs, and other furniture.
• Must be able to provide personal care, and perform household cleaning duties.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Manual dexterity is required to prepare food, administer medications and treatments, and to record information in writing, or through use of a keyboard or similar device.
• Must be able to perform emergency procedures and evacuations of the home or vehicle as required.

EEO Statement: 

Pioneer Resources is an equal opportunity and affirmative action employer committed to diversifying its workforce.

It is Pioneer Resources’ policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Pioneer Resources also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

At Pioneer Resources, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, consumers, and the community we serve. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability and require reasonable accommodations in the application process, call Human Resources at (231) 773-5355; we will be happy to assist you.  We will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Pioneer Resources’ hiring decisions. All other submissions should be performed online.

Company Statement:

All employees are required to uphold the values of Pioneer Resources, Inc.: Integrity, Stewardship, Innovation, Excellence, and Respect and conduct themselves in a manner demonstrating LEAD (Listen, Empathy, Acknowledge and Dignity). Further, staff are required to comply with the policies, procedures, and safety program(s) of Pioneer Resources. All employees are required to uphold standards of CARF and practice LEAN initiatives and principles. Employees are required to follow all state and federal laws and regulations, including but not limited to those related to recipient rights, confidentiality, and the Health Insurance Portability and Accountability Act (HIPAA).

Pioneer Resources offers a comprehensive benefits package: Paid Time Off, Holiday Pay, Company Paid Life, Company Paid Long Term Disability, Medical, and 403(b) Retirement Plan with company match. Employee paid options of: Dental, Vision, Flex Spending Accounts, Voluntary Life, AD&D, and Short Term Disability. Exact benefit eligibility varies based on full time and part time status.