Residential Counselor

Job DetailsJob Location: 97 Benz Street, Ansonia, CT - Ansonia, CT 06401Education Level: 2 Year DegreeTravel Percentage: Up to 25%Job Shift: SwingJob Category: Nonprofit - Social Services
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The Residential Support Staff member plays a vital role in supporting individuals with mental health and co-occurring disorders in a supervised residential setting. This position focuses on recovery-oriented, culturally competent, and person-centered services that promote resident well-being, community integration, and independent living skills. Staff provide emotional support, skill-building, rehabilitation services, and ensure the health and safety of all residents while respecting individual dignity and self-esteem.

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The position is part-time, 24 hours per week, with a set schedule that includes Saturday from 3:00 PM–11:00 PM and 11:00 PM–7:00 AM, and Monday from 11:00 PM–7:00 AM.

Essential Responsibilities

Assist in the daily operations of the residential program.
Utilize required assessment tools to evaluate residents’ functioning, mental health status, needs, preferences, and service appropriateness.
Assist residents with implementing individualized recovery plans and coordinate planning with treatment teams and natural supports.
Conduct regular reviews of recovery plans and modify goals as needed.
Demonstrate working knowledge and basic competency in serving individuals with co-occurring disorders.
Ensure appropriate referrals and linkages to mental health services, vocational, educational, psychosocial, medical, and community resources; provide advocacy as appropriate.
Support residents in developing independent living skills, including:

Personal hygiene
Meal planning and cooking
Housekeeping and cleaning
Money management

Provide rehabilitation interventions and facilitate rehabilitation groups as outlined in recovery plans.
Supervise and support residents with self-medication protocols, following agency and regulatory standards.
Provide crisis assessment and intervention, utilizing clinical and emergency support as needed.
Communicate effectively with hospitals, emergency rooms, and emergency personnel during crises.
Maintain accurate and timely documentation, including:

Communication logs
Progress and encounter notes
Case records (paper and electronic)

Enter daily service activities into required databases, ensuring data accuracy.
Complete duties in compliance with agency performance standards.
Attend required trainings, workshops, seminars, and professional development activities.
Overnight staff must remain awake and alert at all times; primary responsibility is resident safety and well-being.
Complete assigned cleaning tasks and paperwork during third shift as needed.
Use personal vehicle for company business and client transportation when required.
Perform other duties as assigned.

Qualifications

High school diploma or GED required; Associate’s or Bachelor’s degree in human services or related field preferred.
Experience working with individuals with mental health diagnoses and/or co-occurring disorders preferred.
Ability to demonstrate empathy, professionalism, and respect for resident dignity.
Strong communication, documentation, and organizational skills.
Ability to manage crisis situations calmly and effectively.
Valid driver’s license, reliable vehicle, and acceptable driving record required.
Must meet agency and regulatory background clearance requirements.

QualificationsQUALIFICATIONS:

Two years of college education (human services or behavioral science preferred) or High School Diploma or Equivalent and 2-4 years direct care direct care work experience.
Must have working knowledge of computer applications, and if applicable ability to navigate through electronic health record
Must have and maintain a valid CT drivers license if relocated to CT as a state resident more than 30 days ago. Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organizations auto insurance plan.

Ability to obtain and maintain CPR and First Aid certification