Resident Services & Support Coordinator
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CCSWW
Olympia, WA, US
Summary
The Resident Services & Support Coordinator manages front desk operations, monitors facility security, and provides crisis intervention for residents. They also collaborate with case managers to maintain client files, coordinate services, and ensure compliance with program guidelines.
Job Description
Overview
$23.87-$27.45 HR/DOE
Join our Team! We offer an excellent benefits package!
3 week's vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins
Program Description: Drexel House is an 86-unit Permanent Supportive Housing program and a 16-bed emergency shelter program that operates using Housing First principles. The program has Resident Coordinators on-site 24 hours a day, 7 days and week, 365 days a year, supervised by the Program Manager, as well as multiple Housing Stability Case Managers who provide supportive services to all residents and clients. This position partners with Housing Stability Case Managers, Resident Coordinators, and Property Management staff to ensure that residents’ housing stability, health, and safety needs are met in a timely manner and that campus safety is maintained.
Position Description: The Resident Services and Support Coordinator works at the front desk and serves as the first point of contact for clients with questions or needs. The position monitors the facility and its entrances to ensure that only authorized clients and guests are admitted. The Resident Coordinator/Case Aide maintains a clean, welcoming, and safe entrance; builds supportive relationships with clients; and works with Case Managers to deliver services. Duties may include assisting with intake screenings, service plans, established goals, resource referrals, crisis intervention, and de-escalation. This position reports directly to the Program Manager.
Responsibilities
Resident Coordinator Position Responsibilities:
Support Coordinator Position Responsibilities:
Qualifications
Minimum Requirements
Preferred Qualifications
WE BELIEVE
… in compassion, love and respect for all people, especially those who are poor and vulnerable.
For over 100 years, Catholic Community Services and Catholic Housing Services have served individuals and families in need Western Washington. As the largest private social service provider in the state, our employees and volunteers serve on average 100,000 people each year. We offer over 180 services, including emergency services, family day centers, shelters, housing, mental health and addiction recovery, pregnancy support, youth enrichment and services to seniors.
…in every person having the right to a safe, affordable place to call home.
CATHOLIC HOUSING SERVICES provides stable housing and serves individuals and families experiencing homelessness, have no to little income and have special physical and mental needs.
… in every child growing up in a safe, loving and nurturing environment.
FAMILY BEHAVIOR HEALTH SYSTEM provides counseling services for children and their families.
…in healthy family life being affirmed and supported in our communities.
13 FAMILY CENTERS from Bellingham to Vancouver, Washington offer regional services that meet local needs.
…in elders living in security and dignity.
LONG TERM CARE SYSTEM hires, screens, trains, and supervises home care workers who provide personal care and homemaker tasks to people who need the assistance to remain independent and in their homes.
…in joining with others to change the systems which oppress, discriminate or otherwise cause human suffering.
…in employees and volunteers working in an environment which offers respect, teamwork and excellence.
…in all these things for all people, whatever their color, whatever language they speak or however they worship.
Company size
1,001-5,000 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Seattle, WA
WE BELIEVE
… in compassion, love and respect for all people, especially those who are poor and vulnerable.
For over 100 years, Catholic Community Services and Catholic Housing Services have served individuals and families in need Western Washington. As the largest private social service provider in the state, our employees and volunteers serve on average 100,000 people each year. We offer over 180 services, including emergency services, family day centers, shelters, housing, mental health and addiction recovery, pregnancy support, youth enrichment and services to seniors.
…in every person having the right to a safe, affordable place to call home.
CATHOLIC HOUSING SERVICES provides stable housing and serves individuals and families experiencing homelessness, have no to little income and have special physical and mental needs.
… in every child growing up in a safe, loving and nurturing environment.
FAMILY BEHAVIOR HEALTH SYSTEM provides counseling services for children and their families.
…in healthy family life being affirmed and supported in our communities.
13 FAMILY CENTERS from Bellingham to Vancouver, Washington offer regional services that meet local needs.
…in elders living in security and dignity.
LONG TERM CARE SYSTEM hires, screens, trains, and supervises home care workers who provide personal care and homemaker tasks to people who need the assistance to remain independent and in their homes.
…in joining with others to change the systems which oppress, discriminate or otherwise cause human suffering.
…in employees and volunteers working in an environment which offers respect, teamwork and excellence.
…in all these things for all people, whatever their color, whatever language they speak or however they worship.
Company size
1,001-5,000 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Seattle, WA
