Resident Monitor, Part Time
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Lower Eastside Service Center
New York, NY, US
Summary
The Resident Monitor provides a supportive environment for residents by managing building access, conducting outreach, and assisting with life skills development. They are responsible for monitoring resident safety, handling emergency situations, and maintaining accurate logs of building incidents.
Job Description
Description
BASIC FUNCTION: Provides a supportive setting for LESC House residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.
MAJOR DUTIES:
- Meets, greets, checks identifications and announces visitors to residents and staff.
- Maintains daily log of complaints and incidents in the building.
- Provides assistance to the clients when outside agencies are conducting home visits.
- Calls 911 in emergencies and informs Emergency Operator of emergency.
- Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.
- Address and access client’s needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook.
- Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health.
- Accepts medication deliveries and ensure tenants receive medication.
- Assets tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.
- Answers central telephones and relays messages to staff and residents.
- Records and maintains log of incidents.
- Monitors resident activity and ensures their safety.
- Assists program staff as needed.
- Performs other duties as requested or assigned.
SCHEDULE: Sat-Sun, 4:00PM-12:00AM
LOCATION: New York, NY 10009
RATE: $20.00/hour
To join our diverse team, please include salary requirements with your resume/application submission. Please visit us at www.lesc.org
EEO Minorities/Women/Disabled/Vet
Requirements
QUALIFICATION - EDUCATIONAL AND PROFESSIONAL EXPERIENCE:
- Fireguard (F-01) Certification required or must be attained within first 6 months of employment.
- High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.
- Experience in permanent or transitional housing, or community facility, or related social services areas.
- Good interpersonal skills and ability to conduct oneself in a professional manner.
- Sensitivity to issues involved in working with diverse organization is essential.
- Bilingual skills in English and Spanish are a plus.
At LESC, clients discover resilience through a program of treatment, supportive housing, education, and energized community engagement.
We support resilient recovery through a comprehensive, holistic, and integrated range of personalized treatment options:
• Outpatient Opioid Recovery Services (ORS) Medication for Opioid Use
• Dual Recovery Services (DRS) – Integrated Substance Use Treatment & Mental Health Services
• Continuing Day Treatment Program (CDT) – (Services in Cantonese)
• Su Casa Medication-to-Abstinence Residence
• Su Casa Short Stay Medication Residence
• Su Casa Pregnant Women & Infants Program
• HIV and Hepatitis C Education, Testing & Counseling and Referral Services
• Education, Job Training and Placement Assistance
• Supportive Housing for Families and Individuals
Founded
1959
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
New York, New York
At LESC, clients discover resilience through a program of treatment, supportive housing, education, and energized community engagement.
We support resilient recovery through a comprehensive, holistic, and integrated range of personalized treatment options:
• Outpatient Opioid Recovery Services (ORS) Medication for Opioid Use
• Dual Recovery Services (DRS) – Integrated Substance Use Treatment & Mental Health Services
• Continuing Day Treatment Program (CDT) – (Services in Cantonese)
• Su Casa Medication-to-Abstinence Residence
• Su Casa Short Stay Medication Residence
• Su Casa Pregnant Women & Infants Program
• HIV and Hepatitis C Education, Testing & Counseling and Referral Services
• Education, Job Training and Placement Assistance
• Supportive Housing for Families and Individuals
Founded
1959
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
New York, New York