Reservationist
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Ark-Tex Council of Government
Texarkana, TX, US
Summary
The Reservationist is responsible for receiving transportation requests, assigning client pick-ups, and dispatching vehicles for rural public transportation services. Additionally, the role involves coordinating vehicle repairs, managing driver schedules, and reviewing driver paperwork and timesheets.
Job Description
The Ark-Tex Council of Governments (ATCOG) is now accepting applications for a part-time Reservationist, Announcement #2609. This is a part-time position located in the Texarkana, Texas office. This position is responsible for receiving transportation requests via phone and assigns client pick-ups to schedules and dispatching TRAX vehicles. This position assists in day-to-day operations of Rural Public Transportation services. This position also coordinates with the drivers in given area for vehicle repair, scheduling, managing compensatory time and time off. They will also review paperwork submitted by drivers in given area, including timesheets.
Your application MUST identify the required minimum qualifications for this position. Please detail how you meet the minimum qualifications AND respond in detail to the KSA's in the "Worked Performed" blocks of the application. You may use plain bond paper in order to effectively respond to all the KSA's.
EDUCATION/TRAINING/EXPERIENCE: High school diploma, or equivalent, plus two (2) years dispatching experience in the demand-responsive transportation field. Bi-lingual is preferred.
KNOWLEDGE/SKILLS/ABILITIES (KSA's)
Knowledge of transit operations and practices, particularly of demand-responsive systems. Knowledge of roads and streets within given region.
Skill/Ability: Computer skills with knowledge of Windows environment programs such as Word and Excel. Ability to operate communication equipment and the ability to dispatch vehicles throughout a transit system. Basic arithmetic and proper use of the English language, spelling and grammar required. Ability to operate vehicles in a safe and lawful manner in accordance with motor vehicle laws and regulations. Ability to see, hear, reach, stoop, bend, and lift and carry up to 30 pounds required. Must possess ability to perform essential job functions with or without reasonable accommodations. Additional Requirement: must possess a valid motor vehicle operator's license subject to an approved motor vehicle report.
Having met the above detailed minimum qualifications, your application will be evaluated on: additional related education and experience in the areas listed above.
EQUAL OPPORTUNITY EMPLOYER
