Reservation Specialist
Boost your chances before you apply.
LSISMPL
MN
Summary
Handle incoming customer inquiries via phone, email, and online channels to book pet lodging, daycare, and grooming services. Utilize consultative sales techniques to recommend activity packages and upgrades to meet individual and team sales goals.
Job Description
Reservation Specialist – Stone Mountain Pet Lodge
📍 Location: Brooklyn Park, MN (Training at Blaine location)
🕓 Hours: 20+ hours/week | Includes weekends and some evenings
Use your customer service and inside-sales skills to help pet parents plan the perfect stay for their pets!
Stone Mountain Pet Lodge, the North Metro’s premier pet-care destination, is hiring Customer Service & Inside Sales Specialists Reservation Specialists to join our Customer Service team. You’ll combine warm customer service with consultative inside-sales skills to help pet owners book lodging, daycare, and grooming while recommending activity packages that ensure a great experience for every pet.
What You’ll Do
- Handle incoming calls, emails, and online inquiries from new and existing customers
- Follow a consultative inside-sales process to recommend upgrades and activity packages
- Convert inquiries into confirmed reservations accurately and efficiently
- Provide friendly, professional communication with customers and teammates
- Achieve individual and team sales goals
What You’ll Bring
- 1-2 years of inside-sales, call-center/customer-service experience
- Confident, persuasive communication style
- Ability to meet goals while maintaining excellent service
- Strong computer and multitasking skills
- Reliability, organization, and professionalism
- Passion for helping people and their pets
Why You’ll Love Working Here
- Positive, team-oriented environment with full training
- Structured, inbound sales process — no cold calling
- Employee discounts on pet boarding, doggy daycare, dog and cat grooming, and retail food, treats and toys!
- Locally owned, well-established company with growth opportunities
🐾 Apply today and help pets have their best stay ever!
Larson Systems Inc. has been in business since 1979 and has continued to be an industry leader with our uncompromising top-quality products. With two patents (U.S. Patent Numbers 6,094,980 & 6,289,744) on the Torsion Spring Tester (TST) line and many other ground-breaking designs on other products, LSI has clearly established the standard for others to follow!
LSI is an engineering-driven company. We have over 50 spring testing products covering a wide range of performance and price points. We specialize in especially unique testing problems, whether it's a custom tooling for awkward parts or a full-fledged automated testing solution.
LSI is also an innovation driven company. Under the name Stone Mountain Pet Products, we design and manufacture equipment for the pet care industry including boarding facilities and Veterinarian Clinics. With the same precision and excellence we custom design kennel systems, dog doors, doggy day care play equipment, dog day care divider systems and agility equipment. We use the finest materials to manufacture and produce the best and toughest equipment on the market.
Founded
1979
Company size
51-200 employees
Industry
Industrial Machinery Manufacturing
Org type
Privately Held
Headquarters
Ham Lake , Minnesota
Larson Systems Inc. has been in business since 1979 and has continued to be an industry leader with our uncompromising top-quality products. With two patents (U.S. Patent Numbers 6,094,980 & 6,289,744) on the Torsion Spring Tester (TST) line and many other ground-breaking designs on other products, LSI has clearly established the standard for others to follow!
LSI is an engineering-driven company. We have over 50 spring testing products covering a wide range of performance and price points. We specialize in especially unique testing problems, whether it's a custom tooling for awkward parts or a full-fledged automated testing solution.
LSI is also an innovation driven company. Under the name Stone Mountain Pet Products, we design and manufacture equipment for the pet care industry including boarding facilities and Veterinarian Clinics. With the same precision and excellence we custom design kennel systems, dog doors, doggy day care play equipment, dog day care divider systems and agility equipment. We use the finest materials to manufacture and produce the best and toughest equipment on the market.
Founded
1979
Company size
51-200 employees
Industry
Industrial Machinery Manufacturing
Org type
Privately Held
Headquarters
Ham Lake , Minnesota
