Salary Unstated
9d ago
Reservation Planning Coordinator
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Duquesa Travel Group
Akron, OH, US
Summary
The Reservation Planning Coordinator will research and coordinate travel and activity reservations while maintaining accurate client records. They will provide professional support by communicating with clients to understand their needs and managing modifications or special requests.
Job Description
We are seeking an organized and client-focused Reservation Planning Coordinator to assist with researching options, coordinating reservations, and managing important details throughout the planning process.
The ideal candidate communicates clearly, enjoys helping others, and can keep multiple requests organized while providing professional and timely support.
Responsibilities
- Communicate with clients to understand their needs and preferences
- Research accommodations, transportation, activities, and related services
- Assist with planning and coordinating reservations
- Review availability and reservation details
- Provide confirmations, updates, and relevant information
- Assist with modifications and special requests
- Maintain accurate client and reservation records
- Follow up on pending requests and outstanding information
- Coordinate with service providers when necessary
- Ensure reservation details are organized and accurate
- Provide professional client support throughout the process
Qualifications
- Strong written and verbal communication skills
- Excellent organization and attention to detail
- Customer-focused and professional
- Comfortable conducting online research
- Ability to manage multiple requests and deadlines
- Comfortable using email and web-based platforms
- Strong problem-solving and follow-up skills
- Previous customer service, hospitality, reservations, or coordination experience is helpful but not required
Position Highlights
- 100% remote work environment
- Comprehensive onboarding and training
- Ongoing professional development
- Access to online tools and professional resources
- Continuing education opportunities
- Supportive team environment
