REP Food & Beverage Supervisor - THE POLAR EXPRESS Train Ride

Job Details: Job Location: New Orleans, LA - New Orleans, LA, Position Type: Seasonal, Salary Range: $20.00 - $20.00Hourly, Travel Percentage: None, Job Shift: Any, Job Title: Food & Beverage Supervisor - THE POLAR EXPRESS™ Train Ride

Division/Department: Rail Events Productions (REP)/Front of House

Reports To: Rail Events Inc. (REI) Business Manager

Type of position: Non-exempt/Hourly

Employee Classification: Seasonal

Location: New Orleans, LA

Compensation: $20.00/hourly

Job Summary:

The Food and Beverage Supervisor will be responsible for managing all food and beverage production aspects in coordination with the Production Food and Beverage Supervisor, the local Production Manager, and the local Front of House Manager. They will serve as the on-site direct contact and will be responsible for professional communication with third-party vendors, railroad staff, event employees and passengers. The Food and Beverage Supervisor provides leadership and support to their team, coordinates onboard inventory with production staff, ensures quality control of product, and manages daily operations to deliver a seamless passenger experience. The Food and Beverage Supervisor will carry out responsibilities with a strong sense of urgency, work well under pressure, demonstrate excellent multitasking abilities, and consistently maintain a pleasant and professional demeanor.

Essential Duties and Responsibilities:

Become familiar with and maintain the REP Food and Beverage equipment

Participate in the load in and load out process of the food and beverage area

Manage daily staff duties, executing inventory controls including replenishing, stockroom controls and receiving

Responsible for becoming familiar with and enforcing local and state health regulations

Oversee daily fast paced operations including all opening/closing processes while ensuring 100% compliance with Rail Event Productions Food and Beverage event standards

Ensure the product meets REP quality standards

Work with local third-party vendors and Front of House Manager to coordinates cast, crew, and staff catered meals

Assist FOH Manager by ensuring the Retail or F&B staff take their proper breaks

Oversee the cleanliness, organization and maintenance of the food and beverage area

Maintain strict cleanliness, meet all safety protocols and show ready product standards set by the Production Food and Beverage Supervisor

Lead staff training, inspire a high performing staff to deliver exceptional work, and manage employee performance and morale in a temporary and at times high-paced environment

Responsible for daily inventory of Food and Beverage amenities and products.

Maintain communication with the Production Food and Beverage Supervisor throughout the season

Other duties as assigned

Qualifications

Collaborative team player who is organized, reliable, detail oriented and a strong problem solver

Experience in food service, catering and special events

Prior experience and a working knowledge of point-of-sales systems are a plus

Ability to solve problems in real time, in a live performance environment

Proven ability to work alongside and provide leadership for the event staff Candidate 

Ability to communicate effectively orally and in written forms

Possess strong self-motivation and thrives while working independently under remote management

Be physically capable of lifting heavy objects

Work Environment:

Majority of time is spent in an indoor setting

Varying temperatures and weather conditions; both indoor and outdoor

Varied schedule requiring evenings, weekends, and overtime

Able to stand and walk on uneven or unsteady surfaces aboard a moving train

Workday is spent in and around active railroad yard(s)

What’s in it for you?

Serve others and create a world of make-believe and magic

Great industry pay and a chance to build upon your theater network and make lifelong connections

Enrich and positively impact the experience for all – big and small

Be part of an inclusive team in a supportive environment with high expectations for yourself and your fellow teammates

Catered meals for 5-show days

Comp tickets for your friends and family

Working on THE POLAR EXPRESS™ Train Ride is unlike anything you will ever do.  This immersive experience is entirely unique to Rail Events Productions.  The challenge of producing a full-length production on a moving train is one of the most rewarding experiences as an artist or technician.  With a total cast, crew and front-of-house employees of 60-75 people onsite every day and the possibility of over 2,000 guests, our days can be chaotic. With such a fast-paced environment, the team at Rail Events Productions takes care to properly support and teach everyone the best ways to accomplish their jobs.  We strive to build a space where employees are safe and encouraged to grow throughout their time with the company.  

Rail Events Productions, an American Heritage Railways subsidiary, is an Equal Opportunity Employer
Qualifications: