Rental Technician
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Mount Southington
Bristol, CT, US
Summary
The Rental Technician is responsible for fitting, adjusting, and maintaining ski and snowboard equipment to ensure a seamless guest experience. They also assist guests with equipment selection and maintain a clean, organized rental shop environment.
Job Description
Job Details: Job Location: Mt Southington Ski Area Inc - Plantsville, CT, Position Type: Seasonal, Salary Range: Undisclosed, Job Shift: Primarily Indoors, Job Category: Rentals, Position Summary
The Rental Technician is responsible for fitting, adjusting, and maintaining ski and snowboard equipment to ensure a seamless and enjoyable guest experience. This role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced mountain environment.
Key Responsibilities
Greet guests in a friendly and professional manner
Assist guests in selecting appropriate ski or snowboard equipment based on guest-provided information, including measurements and self-identified ability level, in accordance with established Internal Operating Procedures (IOPs) and manufacturer guidelines
Assist guests with finding appropriate skis or snowboards
Educate guests on equipment and proper use
Adjust ski and snowboard bindings according to manufacturer guidelines
Perform visual and functional inspections of all rental equipment
Maintain a clean and organized rental shop environment
Assist with inventory tracking and storage
Complete required training as assigned by mountain leadership
Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period
Other duties as assigned by mountain leadership
Qualifications, Requirements, and Compensation: Qualifications
Must be 16 years or older
Basic mechanical aptitude or willingness to learn
Strong communication and teamwork skills
Positive attitude and customer mindset
Ability to work in a fast-paced, high-volume environment
Ability to work flexible schedules, including weekends, nights, and holidays
Must be eligible to work in the United States
Successful completion of background check
Work Environment & Physical Requirements
Ability to stand for extended periods of time and perform repetitive physical tasks
Ability to work in an indoor location subject to temperature fluctuations, drafts, and intermittent exposure to outdoor weather conditions due to frequent operation of exterior doors
Ability to lift up to 50 lbs
Compensation & Benefits
Compensation: $17.50/hour
Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)
