Remote Telephone Survey Interviewer
Boost your chances before you apply.
Nichols Research
US
Summary
Conduct computer-based market research surveys by placing outbound calls to respondents. Accurately record survey responses and clarify information while following established data collection procedures.
Job Description
Job Details: Job Location: Remote - , , Position Type: Full-Time/Part-Time, Salary Range: Undisclosed, Job Shift: Any, Nichols Research is an established national marketing research company headquartered in the San Francisco Bay Area.
We are currently seeking Work-From-Home Telephone Interviewers to conduct market research surveys. As a Telephone Interviewer, you will conduct computer-based surveys, ask respondents their opinions on a variety of topics, and accurately record their responses. We are looking for outgoing, professional, articulate individuals who can work independently in a remote environment.
Topics covered in our surveys include current events, healthcare, customer satisfaction, politics, media usage, consumer products, and more.
Important: We are ONLY hiring applicants who currently reside in one of the following states:
Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Minnesota, Montana, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.
Applicants who do not reside in one of these states will not be considered. Please do not apply if you live outside of these locations.
As a Telephone Interviewer, you will:
Place outbound calls using our VOIP telephone software
Explain the purpose of the survey and answer respondent questions
Read computer-based survey questions clearly and verbatim
Accurately record survey responses
Clarify vague or incomplete responses when appropriate
Follow all survey and data collection procedures
This position does not involve sales, collections, fundraising, or telemarketing. There are no sales quotas and compensation is not commission-based.
We provide paid training and flexible scheduling.
Compensation & Details
Starting pay ranges from $11.00 to $14.00 per hour
Pay increases may be available based on production and availability
Work is supervised remotely by experienced supervisors
Calls may be monitored for quality assurance and training purposes
Prior telephone interviewing or call center experience is a plus
Spanish bilingual candidates are encouraged to apply
We provide the software needed to conduct calls from your computer. You will not incur any telephone charges while working.
Requirements
To be considered, applicants must have:
Excellent reading, listening, and verbal communication skills
Strong dependability and professionalism
Basic to intermediate computer skills
A quiet home workspace free from distractions
A desktop or laptop computer
A modern web browser (Chrome, Firefox, Edge, etc.)
Reliable high-speed internet with a minimum upload speed of 10 Mbps
A personal mobile phone
A webcam, microphone, and speakers/headset
Application Information
Due to the high volume of applications we receive, we kindly ask that candidates do not contact us regarding application status. Our team carefully reviews all applications and will reach out directly to candidates whose qualifications align with our current hiring needs.
Qualifications: Salary
$10 - $14 an hour
Job Type
Full-time
Part-time
Delivering trusted and inspiring marketing research.
We are an innovative marketing research company providing specialized qualitative and quantitative services and insights to the research community through every imaginable methodological approach, and with every conceivable audience and industry.
Our team’s experience is unsurpassed in recruiting hard to reach audiences and providing research environments that facilitate actionable results.
Consultation, research design, national field management, recruiting and facilities, in-house qualitative online platform, CATI, mock juries, and more — our expertise goes beyond the ordinary.
Our marketing research facilities are strategically located throughout the Metropolitan Bay Area (San Francisco, Sunnyvale / San Jose, Fremont) as well as in the heart of California’s Central Valley (Fresno).
Our Mission
Nichols Research engages in sustainable practices that anticipate the needs of our stakeholders by supplying marketing research that inspires and delivers a pathway to decisions. We are responsive to and creative with client and provider needs; are thought leaders who promote the value, ethics, and professional standards of the industry; and are fair, humane and transparent in all that we do.
Our Vision
Internally and externally, Nichols Research is committed to providing innovative products, ethical services, and an environment of creativity in marketing research to ultimately demonstrate the value of the insights and strategies industry in order to foster growth for our partners, staff, providers, respondents, and organization.
These are a few of our favorite words which are pinned in many of our internal creative spaces serving, in part, as a foundation for our company’s culture: Ethical. Curious. Insatiable. Edgy. Creative. Strategic. Destructive. Ambassadors. Inspiring. Masterminds. Fun. Positive. Solution-oriented. Storytellers. Non-complacent. Sexy. Collaborative. Diverse. Fair. Vigilant. Transparent.
Founded
1978
Company size
51-200 employees
Industry
Market Research
Org type
Privately Held
Headquarters
Sunnyvale, CA
Delivering trusted and inspiring marketing research.
We are an innovative marketing research company providing specialized qualitative and quantitative services and insights to the research community through every imaginable methodological approach, and with every conceivable audience and industry.
Our team’s experience is unsurpassed in recruiting hard to reach audiences and providing research environments that facilitate actionable results.
Consultation, research design, national field management, recruiting and facilities, in-house qualitative online platform, CATI, mock juries, and more — our expertise goes beyond the ordinary.
Our marketing research facilities are strategically located throughout the Metropolitan Bay Area (San Francisco, Sunnyvale / San Jose, Fremont) as well as in the heart of California’s Central Valley (Fresno).
Our Mission
Nichols Research engages in sustainable practices that anticipate the needs of our stakeholders by supplying marketing research that inspires and delivers a pathway to decisions. We are responsive to and creative with client and provider needs; are thought leaders who promote the value, ethics, and professional standards of the industry; and are fair, humane and transparent in all that we do.
Our Vision
Internally and externally, Nichols Research is committed to providing innovative products, ethical services, and an environment of creativity in marketing research to ultimately demonstrate the value of the insights and strategies industry in order to foster growth for our partners, staff, providers, respondents, and organization.
These are a few of our favorite words which are pinned in many of our internal creative spaces serving, in part, as a foundation for our company’s culture: Ethical. Curious. Insatiable. Edgy. Creative. Strategic. Destructive. Ambassadors. Inspiring. Masterminds. Fun. Positive. Solution-oriented. Storytellers. Non-complacent. Sexy. Collaborative. Diverse. Fair. Vigilant. Transparent.
Founded
1978
Company size
51-200 employees
Industry
Market Research
Org type
Privately Held
Headquarters
Sunnyvale, CA
