Remote Process Operations Technician

The Remote Process Operations Technician works closely with onsite operators and engineering teams to coordinate operations, resolve process deviations, and support continuous improvement. This position operates on a rotating shift schedule and is expected to grow in scope as Sedron expands toward 24/7/365 remote coverage across North American facilities.

Because we design, build, commission, and operate our technologies, we are looking for individuals who can meet the following essential functions of the position:

• Follow all process instructions and health, environmental, and safety protocols • Operate and monitor chemical processes remotely via a Distributed Control System (DCS)
• Support plant startup, steady-state operations, and shutdown recovery • Monitor key process parameters and make real-time adjustments to maintain optimal performance
• Respond to process upsets and emergencies following established procedures
• Identify and troubleshoot process deviations, equipment issues, and safety concerns
• Communicate effectively with onsite operators to coordinate operations and resolve issues
• Maintain accurate work records and support regulatory and contractual reporting requirements
• Collaborate with cross-functional teams including maintenance, quality, and engineering
• Utilize CMMS and other systems to manage and track operational data
• Prioritize tasks and manage competing demands effectively in a dynamic environment
• Participate in continuous improvement initiatives

This position allows for growth and career progression to be determined by performance, certifications, and supervisor discretion.

BENEFITS

• Multiple medical, dental, and vision insurance options to keep you feeling your best
• 401(k) with employer matching
• Generous paid time off and paid holidays (plus 2 floating holidays to use your way)
• Disability, Life, and AD&D Insurance
• FSA and HSA options with employer contributions
• Tuition reimbursement — we invest in your growth
• Company issued uniforms and PPE

EDUCATION/EXPERIENCE

• High school diploma or GED required. Associate degree in process technology, biological systems, or a related field preferred
• 2+ years of experience in process operations, preferably in fertilizer production, chemical manufacturing, wastewater treatment, or a similar industrial environment
• Ability to read and interpret PFDs and P&IDs; proficiency with DCS platforms and remote monitoring software; familiarity with CMMS systems (Maintenance Connection preferred); experience with data visualization tools (Grafana, InfluxDB) preferred; proficiency with Microsoft Office Suite and Teams; familiarity with CAD viewing tools
• Strong troubleshooting ability and mechanical aptitude; effective verbal and written communication skills in English; ability to work independently and as part of a multidisciplinary team; strong attention to detail, organizational skills, and professionalism; familiarity with quality control standards and regulatory requirements
• Minimum requirement for all positions is a high school diploma or GED
• Must have effective verbal, reading, and written communication skills in the English language

ADDITIONAL INFORMATION

• Compensation for this role is between $27 to $33 per hour
• Additional pay may apply for off-shift hours, off-site work, or special assignments
• This role may qualify for a discretionary bonus, recognizing outstanding contributions to team and company success
• In compliance with state and local pay transparency laws, the expected compensation for this role is shared above. The range provided is Sedron’s estimate of the base compensation for this role and the final offer will be based on job-related and non-discriminatory factors such as experience, skills, and geographic location. Compensation may be adjusted within this range to reflect regional cost-of-living differences in states where Sedron is hiring.

Must be a US Citizen or legal permanent resident for this position. We are unable to sponsor any employment visas. 

We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. Due to the nature of the work performed, this role is considered safety sensitive and as such all applicants will be subject to a pre-employment drug test, and background check after receiving a conditional offer of employment.

Not sure you meet all the qualifications? We encourage you to still apply! We’ll review your application and may have training opportunities or other positions available. 

Sedron Technologies is an Equal Opportunity Employer. Sedron Technologies does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, marital or familial status, physical or mental disability, genetic information, age, retaliation, veteran/military service status, or any other legally protected status. Sedron Technologies is an EEO/AA/M/F/Disabled/Veteran/E-Verify/Drug-Free Employer. To view the E-Verify Right to Work poster in English or Spanish, click here.