Remote Member Services Representative | Entry Level

Remote Member Services Representative | Entry Level

Globe Life AO | 100% Remote | Work From Anywhere

Honor Service. Empower Families. Build a Career with Purpose.

Do you have a passion for helping others and a deep appreciation for those who have served our country and communities? At Globe Life AO, you'll have the opportunity to make a meaningful difference by supporting working families, veterans, union members, and their loved ones while building a flexible, rewarding career from home.

Whether you're beginning a new career or looking for your next professional opportunity, we provide the training, mentorship, and support to help you succeed in a fully remote environment.

About Globe Life AO

For more than 70 years, Globe Life AO has proudly partnered with labor unions, credit unions, veteran organizations, and associations to provide supplemental life, accident, and health benefits that help protect working families across the United States.

As a remote-first organization, we are committed to developing talented professionals through comprehensive training, leadership development, and performance-based career advancement.

Why This Role Matters

Every day, you'll have the opportunity to support individuals and families who have dedicated their lives to serving others. By helping clients understand their available benefits and make informed decisions, you'll play an important role in providing financial protection and peace of mind.

If you're motivated by purpose, service, and building meaningful relationships, this is more than a career—it's an opportunity to make a lasting impact.

What You'll Do

🤝 Support Clients with Care

• Meet with clients through scheduled Zoom and phone appointments

• Explain available supplemental benefit programs

• Guide clients through enrollment and application processes

• Answer questions with professionalism, empathy, and integrity

• Provide ongoing policy support and follow-up communication

🌟 Build Long-Term Relationships

• Develop trusted relationships through exceptional client service

• Conduct benefit reviews and policy updates

• Help clients understand their options as their needs evolve

📋 Maintain Professional Standards

• Keep accurate digital client records

• Follow company policies and applicable state regulations

• Maintain confidentiality and professionalism in every interaction

What We Offer

🌎 100% Remote Work

Work from anywhere within the United States while enjoying the flexibility of a fully remote career.

💰 Weekly Pay & Performance Incentives

Receive weekly compensation with opportunities for performance bonuses, incentives, and long-term income growth based on your results.

📚 Comprehensive Training & Mentorship

No previous insurance experience is required. We provide:

• Structured onboarding

• Licensing guidance

• Ongoing coaching

• One-on-one mentorship

• Leadership development

❤️ Benefits & Professional Support

Eligible representatives may receive:

• Health insurance reimbursement

• Company-supported life insurance

• Accidental death coverage

• Professional development opportunities

• Union-supported work environment

✈️ Recognition & Career Growth

Top performers may qualify for:

• Leadership conferences

• Incentive travel

• Recognition programs

• Performance-based advancement into leadership roles

Who We're Looking For

Successful candidates typically demonstrate:

• Excellent communication and interpersonal skills

• Compassion and a genuine desire to help others

• Positive attitude and strong work ethic

• Self-motivation and accountability

• Strong organizational and problem-solving skills

• Comfort using computers, Zoom, and virtual communication tools

• Ability to work independently while collaborating remotely

Previous experience in customer service, healthcare, education, financial services, military support, sales, or client relations is helpful—but not required.

We value integrity, coachability, professionalism, and a commitment to serving others.

Minimum Requirements

• Must be legally authorized to work in the United States

• Reliable high-speed internet connection

• Windows-based computer with webcam

• Professional home office environment

• Ability to obtain any required state insurance license (licensing guidance provided)

Why Globe Life AO?

At Globe Life AO, we believe meaningful careers are built through service, mentorship, opportunity, and growth. Our culture is centered on helping both our clients and our team members succeed.

Here, you'll find:

• A flexible work-from-home lifestyle

• A collaborative, people-first culture

• Continuous learning and leadership development

• Performance-based advancement opportunities

• The chance to make a positive impact on families nationwide

Ready to Build a Career That Matters?

If you're looking for a flexible remote career where you can help others, grow professionally, and build long-term success, we'd love to hear from you.

Apply today and begin your journey with Globe Life AO.

Serve with Purpose. Support Families. Build Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.