Remote Customer Support Specialist | No Experience Required
Boost your chances before you apply.
AIL
Denver, CO, US
Summary
The specialist will conduct virtual meetings with clients to educate them on insurance options and assist with the enrollment process. They are also responsible for maintaining accurate documentation, conducting policy reviews, and providing ongoing client support.
Job Description
Remote Customer Support Specialist | No Experience Required
Company: AO Globe Life
Location: 100% Remote (United States)
Job Type: Full-Time | Flexible Schedule | Weekly Pay | Training & Mentorship Provided
Help Protect Families While Building a Meaningful Career
Looking for a work-from-home career where you can make a real impact, enjoy schedule flexibility, and build unlimited earning potential?
For more than 70 years, AO Globe Life has proudly served veterans, labor union members, credit union members, associations, and their families by providing trusted life, accident, and supplemental health insurance solutions.
We're seeking motivated Remote Insurance Specialists who are passionate about helping people, delivering exceptional customer service, and building long-term client relationships. In this fully remote role, you'll meet with qualified members through scheduled Zoom and phone appointments, educate clients on available benefit options, and help families make informed decisions about protecting their financial future.
No prior insurance experience is required. Whether you're beginning a new career or bringing experience from customer service, healthcare, retail, banking, hospitality, education, military service, administration, or sales, we provide comprehensive training, licensing guidance, and mentorship from day one.
Why You'll Love This Opportunity
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✔ 100% Remote Work
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✔ Qualified Leads Provided — No Cold Calling
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✔ Weekly Pay + Performance Bonuses
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✔ Flexible Schedule
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✔ Full Training & Licensing Guidance
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✔ Leadership Development & Career Advancement
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✔ Long-Term Residual Income Opportunities
What You'll Do
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Meet virtually with clients using Zoom and phone.
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Connect with qualified members who have requested information.
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Deliver exceptional customer service throughout the client experience.
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Explain life, accident, and supplemental health insurance benefits.
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Assess each client's needs and recommend personalized insurance solutions.
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Guide members through the enrollment process.
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Conduct policy reviews and assist with beneficiary updates and policy changes.
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Provide ongoing client support and claims assistance.
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Maintain accurate documentation while following company and state compliance requirements.
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Participate in weekly coaching, mentorship, and leadership development.
Why Join AO Globe Life?
🏠 100% Work From Home
Work remotely anywhere in the United States.
💵 Weekly Pay + Unlimited Income Potential
Earn competitive weekly income with uncapped commissions, performance bonuses, renewals, and residual income.
⏰ Flexible Schedule
Create a work schedule that supports your lifestyle and personal goals.
📞 Qualified Warm Leads
No cold calling. Focus on serving members who have already requested information.
🎓 Comprehensive Training
Receive virtual onboarding, licensing guidance, one-on-one coaching, and ongoing professional development.
📈 Career Advancement
Advance into leadership and management opportunities based on performance—not tenure.
❤️ Benefits
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Health Insurance Reimbursement
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Company-Paid Life Insurance
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Residual Income Opportunities
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Leadership Development Programs
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Career Advancement
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OPEIU Local 277 Union Representation (where applicable)
✈️ Recognition & Incentives
Top performers may qualify for:
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Leadership conferences
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Company-sponsored incentive trips
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Performance bonuses
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Recognition awards
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Professional development opportunities
Who We're Looking For
We're seeking professionals who are:
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Strong communicators with excellent people skills.
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Customer-focused with a passion for helping others.
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Self-motivated, dependable, and organized.
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Goal-oriented with strong problem-solving abilities.
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Comfortable working independently in a remote environment.
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Proficient with computers, Zoom, CRM systems, and virtual communication tools.
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Eligible to obtain any required state insurance license.
Experience in insurance, customer service, client services, customer success, retail, hospitality, healthcare, banking, education, military, administration, call center, or sales is welcomed—but not required.
About AO Globe Life
For more than 70 years, AO Globe Life has proudly protected working families by serving veterans, labor union members, credit union members, associations, and their loved ones.
As part of the Globe Life family of companies, we are committed to integrity, mentorship, exceptional service, and developing future leaders.
Our Mission
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually through Zoom, providing a convenient, professional, and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a rewarding remote insurance, customer service, and benefits career where you can help families, enjoy flexible scheduling, receive world-class training, and build long-term financial success, we'd love to hear from you.
Apply today and begin your journey with AO Globe Life.
Applicants must be physically located in and legally authorized to work in the United States.
AO Globe Life
Work From Home. Help Families. Build Your Future.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX