Remote Client Care Representative | Training Provided
Boost your chances before you apply.
Globe Life AIL - Lisa Russel
Charlotte, NC, US
Summary
You will communicate with clients via phone and Zoom to build relationships and educate them on insurance benefits. Additionally, you will assist with the enrollment and onboarding process while participating in ongoing professional development.
Job Description
Remote Client Care Representative | Training Provided
Join AO – Where History Meets Opportunity!
Company: AO (American Income Division)
Location: 100% Remote – U.S. Residents Only
2025 marked a record-breaking milestone for AO—achieving the biggest weekly, monthly, and quarterly growth in company history. As we continue expanding at an incredible pace, we’re seeking driven, motivated individuals ready to become part of this exciting journey.
At AO, success is built through teamwork, mentorship, integrity, and purpose. We provide world-class training, ongoing support, and meaningful advancement opportunities within a culture that recognizes achievement and encourages professional growth.
Requirements • Responsibilities • Rewards
Work-From-Home Stability
Enjoy the flexibility and convenience of a reliable, fully remote position designed to support work-life balance.
Continuous Learning & Development
Participate in virtual workshops, mentorship programs, and leadership training designed to accelerate your personal and professional growth.
Weekly Pay + Performance Bonuses
Receive consistent weekly pay with additional bonuses tied to performance and results.
Union Representation & Support
Benefit from union-backed protection and representation designed to support your long-term stability and success.
Comprehensive Benefits
- Life insurance coverage, including accidental death benefits
- Medical reimbursement program
- Access to additional company-supported benefits and resources
Career Growth Opportunities
Gain access to industry-leading mentorship, advanced technology, leadership development, and clear advancement paths within the organization.
Incentives & Recognition
Qualify for leadership conventions, incentive trips, retreats, and recognition events that celebrate top performance and team success.
What You’ll Do
- Communicate with clients through phone and Zoom appointments
- Build strong client relationships through exceptional customer service
- Educate clients on available benefits and coverage options
- Assist with enrollment and onboarding processes
- Participate in ongoing training and leadership development opportunities
- Contribute to a positive, growth-oriented remote team culture
What We’re Looking For
- Strong communication and interpersonal skills
- Positive, professional, and coachable attitude
- Self-motivated individuals who thrive in a remote environment
- Goal-oriented mindset with a strong work ethic
- Customer service or client-facing experience is helpful, but not required
The Interview Process
To support community wellness and convenience, all interviews are conducted virtually through Zoom video conferencing.
Be Part of Something Extraordinary
If you’re ready to grow with a company where opportunity, mentorship, and success are part of the culture, we encourage you to apply today.
👉 Submit your resume and compensation expectations to take the next step toward a rewarding remote career with AO.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
