Remote 988 Mental Health Counselor
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Helpline Center
Sioux Falls, SD, US
Summary
Mental Health Counselors provide crisis intervention, suicide prevention, and supportive counseling to individuals in distress via phone, text, and web chat. They also manage information and referral services while maintaining accurate documentation of client interactions.
Job Description
Description
Mental Health Counselors provide evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral and follow-up services to individuals who contact the Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding field of behavioral health.
Hours for these positions are overnight hours either Sunday through Wednesday or Thursday through Sunday from 7:00pm-5:00am. Would qualify for shift differentials.
Requirements
- Master’s Degree in counseling, social work, psychology, or related field required.
- Additional experience working in mental health counseling or mental health crisis strongly preferred.
- Applicants must be comfortable working independently and as part of a team in a collegial group environment.
- Strong oral and written language skills.
- Working knowledge of computers and software programs, proficient keyboarding skills.
- Offers of employment contingent upon acceptable background check.
The Helpline Center began serving South Dakota in 1974. Through the years, the agency has grown to 24 hour/7 days a week service. The Helpline Center serves thousands of people every year by connecting individuals to resources and support, providing referrals, connecting people with volunteer opportunities, offering hope to individuals with thoughts of suicide and supporting families bereaved by a suicide loss. The mission of the Helpline Center is making lives better by giving support, offering hope and creating connections all day, every day. We fulfill our mission through the following core service areas: 211 Helpline, Suicide & Crisis Support and Volunteer Connections.
Founded
1974
Company size
11-50 employees
Industry
Individual and Family Services
Org type
Nonprofit
Headquarters
Sioux Falls, SD
The Helpline Center began serving South Dakota in 1974. Through the years, the agency has grown to 24 hour/7 days a week service. The Helpline Center serves thousands of people every year by connecting individuals to resources and support, providing referrals, connecting people with volunteer opportunities, offering hope to individuals with thoughts of suicide and supporting families bereaved by a suicide loss. The mission of the Helpline Center is making lives better by giving support, offering hope and creating connections all day, every day. We fulfill our mission through the following core service areas: 211 Helpline, Suicide & Crisis Support and Volunteer Connections.
Founded
1974
Company size
11-50 employees
Industry
Individual and Family Services
Org type
Nonprofit
Headquarters
Sioux Falls, SD
