Registration & Administration Associate (Part-Time)
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Friendly House Massachusetts
Uxbridge, MA, US
Summary
The associate manages registration, payment processing, and intake for youth programs while providing administrative support to the division. They are also responsible for maintaining financial records, managing social media, and assisting with event coordination.
Job Description
Description
The Youth Department Registration & Administrative Associate manages registration, payment processing, and intake for all Youth Department programs, maintains grant-related files and financial reporting, manages department social media, and provides general administrative support to the Youth Services Division.
DUTIES AND RESPONSIBILITIES:
? Manage registrations for all Youth Department programs, including intake of new
families and assisting families through the registration process.
? Respond to phone calls and walk-ins with registration-related questions, providing
information and assistance directly.
? Track and report on registration numbers and enrollment trends to the Assistant Director
on a regular basis.
? Work collaboratively with Program Coordinators to support recruitment efforts and share
registration data that informs outreach.
? Process registration payments and maintain accurate, up-to-date payment records across
all forms of payment.
? Manage the processing and payment of referral vouchers.
? Prepare monthly income, spending, and grant-related financial reports, and participate in
monthly meetings with the Business Office to review this information.
? Order and maintain program supplies, materials, and office equipment.
? Assist with social media postings for all Youth Department programs
? Organize and maintain all department files, records, and reports. Including grant-related
documentation, demographic data, and files relating to program participants, operations,
and activities.
? Extract and compile demographic information for grant reporting and funder
documentation as needed.
? Maintain a confidential atmosphere for staff and clients.
? Provide outreach to community and families/youth regarding events.
? Assist in coordinating numerous events throughout the year.
? Provide support to the Administrative Coordinator; serve as backup as needed.
? Performs other related duties as assigned by management.
Requirements
· High school diploma or general education degree (GED)
· Excellent attention to detail
· Experience with Microsoft Office and Google Drive
· Bi-lingual (Spanish); highly preferrable
· EEC Essentials Training; highly preferrable
Part-time; minimum of 3 days per week, 15 hours biweekly. Must be available to work some evenings and weekends to support tournaments, field trips, cultural/program events, and other department activities.
Since 1920, Friendly House has given immediate support to Worcester families in need; providing a safety net in their lives. Food, shelter, permanent housing, social services, and safe learning and recreation for the city’s youth and children are the bedrock of our work and offer the greatest opportunity for crisis stabilization and prevention.
Founded as a Settlement House with roots in social reform, Friendly House served immigrants and the poor by living among them, serving them directly and enjoining those served to in turn help the next generation in the community. This philosophy remains core to Friendly House’s programming approach and culture.
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Worcester, Massachusetts
Since 1920, Friendly House has given immediate support to Worcester families in need; providing a safety net in their lives. Food, shelter, permanent housing, social services, and safe learning and recreation for the city’s youth and children are the bedrock of our work and offer the greatest opportunity for crisis stabilization and prevention.
Founded as a Settlement House with roots in social reform, Friendly House served immigrants and the poor by living among them, serving them directly and enjoining those served to in turn help the next generation in the community. This philosophy remains core to Friendly House’s programming approach and culture.
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Worcester, Massachusetts