Registered Nurse (RN) Care Manager - Richmond Community Hospital

Job Description:

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

0.01

Work Shift:

Days (United States of America)

Job Summary: 

The RN Care Manager is responsible for providing coordination of care for patients to support safe, seamless, timely transitions across the continuum. This role utilizes a collaborative process, the RN Care Manager identifies (using quantitative and qualitative methods), assesses, plans, implements and evaluates the options and services required to meet an individual’s health and health related needs, including social- determinants that affect ones’ overall wellbeing. The RN Care Manager is responsible for screening, identification, and assessment of individuals in need of active Case Management services and promotes the right resources, at the right time and at the right place.  

 

Essential Functions:  

• Identifies and prioritizes patients in need of care management services, using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors.  Plans with the patient, caregivers and members of the healthcare team to maximize health care responses, quality and cost-effective outcomes.   Monitors and revises the plan as indicated when patient condition changes.  

• Completes all necessary documentation.  Maintains, clear, concise, and timely documentation in the patient record to reflect the needs of the patients.  Handovers are expected to be utilized at points of level of care change, staff change, as well as care transitions.  

• Documentation will reflect plan of care to address post hospital care needs and resources and evidence of patient, family or caregiver involvement in planning.  Ensuring patient’s and caregiver’s treatment goals and preferences are incorporated into the transition of care planning and communicated to the multidisciplinary team.  

• Follow standardized practices and process related to Advance Care Planning, Length of Stay management and readmission prevention.  

• Supports denial prevention related to medical necessity through addressing / removing barriers to progression of care and participating in Interdisciplinary Discharge Rounds.  

• Supports and promotes assertive, proactive care for patients, assisting in removing barriers related to achieving timely testing and treatment.  Ensures resources are utilized appropriately and offering alternatives to acute care to the care team.  

 

Education: 

 
Licensure/Certification: 

• BLS Basic Life Support – American Heart Association (required)  

• RN License in the state in which they are working or covered by compact (required)    

• Accredited Case Manager Certification (ACM) from American Case Management Association or Certified Case Manager (CCM) from Commission for Case Manager Certification or American Nurses Credentialing Center (ANCC) Nursing Case Management board certification (preferred)  

Experience: 

• 1 year of experience in clinical setting (required)  

• 3 years of experience in an acute care clinical setting (preferred)  

• Ambulatory or post-acute, care coordination experience (preferred)  

Training: 

None 

Skills and Abilities: 

Hard/Tech/Clinical Skills:  

Care management  

Discharge planning  

Patient Advocacy  

Flexible  

Care Planning  

Care Coordination  

Analyzing data or information  

Reimbursement methodologies  

Staffing workflow and bed allocation  

Clinical knowledge  

Tracking  

Working knowledge of local and state resources  

Knowledge of government and non-government payor practices, regulations, standards and reimbursement  

  

Soft/Interpersonal Skills:  

Knowledge Sharing  

Attention to detail  

Critical thinking  

Communication with family members  

Conflict resolution  

Proactive  

Problem Solving  

Active listening  

Relationship building  

Effective problem solving  

Teamwork  

Facilitation  

  

 

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Case Mgmt - Richmond Community Hospital

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.