Registered Nurse Case Manager

Job Description

WHO WE ARE:

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to providing comprehensive and compassionate healthcare services, Aviva Health offers a holistic approach to care, addressing patients' medical, behavioral health, dental, and social service needs. As a vital healthcare resource in the community, Aviva Health fosters a collaborative and supportive work environment where dedicated healthcare professionals have the opportunity to make a meaningful impact on the lives of individuals and families. Join us at Aviva Health and be part of a team that is dedicated to making a difference in the lives of our patients and the community we serve.

BENFITS INCLUDED:

• Monday - Friday Scheduling
• Paid Holidays
• PTO
• Comprehensive Medical, Dental, and Vision Coverage
• 401 K Contribution 

POSITION PURPOSE: The Registered Nurse will, within their scope of licensure and under the general supervision of the Clinic Manager, utilize the nursing process and their critical thinking skills to provide patient care.  They will perform daily clinical duties and will function as a resource to other licensed nurses and Medical Assistants. The RN will treat and educate patients and the public about various medical conditions and provide advice and support to patients and their family members. This position will assist the Clinic Manager in the development of systems that maximize patient service, safety, quality care and provider efficiency. In addition, the Registered Nurse will assist in Department Quality Assurance and Performance Improvement activities under the direction of the Clinic Manager and/or Chief Medical Officer.

ESSENTIAL FUNCTIONS:

• Triage of phone calls and walk-in patients for acuteness of need and/or priority of intervention and document assessment information of all activities.
• Coordinate and deliver patient education to individuals and groups of patients.
• Inform patients of abnormal lab test and x-ray results.
• Provide support and education to LPNs and Medical Assistants that includes mentoring, training and oversight in basic skills and procedures, testing knowledge base and giving in-services.
• Participate in implementation of clinical programs for patients with chronic conditions.
• Oversee the operation of, be accountable for, and maintain clinic equipment.
• Administer injections and screens as ordered/prescribed by providers.
• Provide back up in checking in patients and scheduling patient appointments.
• Attend all meetings and participate in agency committees and task force activities as required.
• Protect patient information and share in a manner consistent with HIPAA regulations.
• Explain procedures, treatments, and provide patient education on various health-related conditions.
• Perform clinical nursing functions including but not limited to, blood draws, IV insertion and fluid/medication administration per provider order, suture/staple removal, foley catheter insertion/removal/management, wound care, coumadin management, staff training, vaccinations, perform nurse visits (scheduled and walk-ins).
• Maintain familiarity with the complex needs of a population with multiple medical, social, and psychosocial obstacles in achieving and maintaining wellness and stability.
• Within the team, monitor, prioritize, and make decisions regarding medical staff and provider Athena buckets.
• Participate in orientation of newly hired clinicians.
• Maintain good attendance and follow Aviva Health attendance and punctuality policy and procedure; follow all Aviva Health policies and procedures.
• Demonstrate respectful and professional behavior that supports a team-oriented work environment, commitment to the mission, core values and goals of Aviva Health in its healthcare delivery. This includes the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.
• Perform other duties as assigned by supervisor.

QUALIFICATIONS:

• Active and unencumbered Oregon Registered Nurse licensure required; BSN preferred.
• Minimum of two (2) years progressively responsible, relevant experience in an ambulatory setting.
• Demonstrated experience with EMR; experience with Athena Health EMR preferred.
• Leadership experience, excellent customer service skills, team building and collaboration skills.
• Ability to work independently, detail oriented, organized, work effectively under pressure, and meet deadlines; excellent written and verbal communication skills.
• Excellent computer and office procedure skills; excellent understanding of patient flow.

WORKING CONDITIONS:

Must be able to perform the following physical requirements:

• Remain in a stationary position 50% of the day to perform administrative duties.
• Move or traverse 50% of the day throughout the clinic.
• Operate equipment 65% of the day: Computer and patient care-related equipment.
• Ability to communicate information and ideas clearly and accurately so others will understand; ability to interact with patients and staff clearly.
• Able to move or transport up to 50 pounds while assisting patients.
• Work indoors in heat-controlled environment 100% of the day.
• OSHA Exposure Category – Category #1: Possible job-related exposure to blood and/or body fluids. Requires the appropriate use of personal protective equipment (PPE).
• In-person work during normal business hours.

DISCLAIMER:

Employees must be able to perform the essential functions of their position satisfactorily. Aviva Health will make reasonable efforts to accommodate a qualified applicant or employee with a known disability, unless such accommodation creates an undue hardship on the operation of the business. To request a reasonable accommodation, please contact the VP of Human Resources or their designee by email.

Aviva Health is an Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Aviva Health is a Drug-Free Workplace

To ensure a safe and secure environment for our employees and patients, Aviva Health maintains a drug-free workplace. All employment offers are contingent upon passing a drug screening and a criminal background check. Compliance with these policies is required throughout employment.