Regional Sales Manager

Regional Sales Manager

Department: Sales 500004

Employment Type: Full Time

Location: Rochester

Reporting To: Jason Bartek

Description

A Taste of Who We Are:

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.

Our Mission
Delight our guest. Every meal. Every day.

Our Core Values

Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.

Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.

Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. 

Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. 

Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.

The Experience You’ll Create:

• Business Development: Generate new business through networking, social media, cold calling, internet resources, targeting specific competitor clients, and actively following through with leads. Research, identify opportunities and network within the field. Understand account profitability and how decisions made with each client to impact our business. Determine the best offering for the client after assessing their needs.
• Sales: Meet or exceed sales objectives while delivering outstanding and comprehensive service to clients throughout the sales process. Understand client pain objectives and create solutions that will help them to achieve their goals.
• Client Transition Support: Maintain strong internal relationships and communication prior to and during the sales process to ensure seamless transition of those clients to the operations team post-sale. Document all pertinent information from clients and relay to necessary individuals. Facilitate the implementation of select services by partnering with Construction Management, Marketing, Business Development Analytics, and Operations to develop a comprehensive offering.
• Administrative Responsibilities: Compliance in utilizing our SOP processes to include maintaining an accurate pipeline via CRM (Salesforce) and SmartSheets. Leveraging sales tools including the LinkedIn platform and ZoomInfo to build new leads and opportunities. Schedule and participate in interactive meetings with support departments to achieve results.
• Continuous Improvement: Be a catalyst for continuous improvement. Identify opportunities and ensure that current tools and resources are used effectively. Leverage relationships and expand capabilities to respond to ever changing market demands. Evaluate programs and initiatives. Consult with business leaders; soliciting feedback, evaluating needs, and applying solutions. Respect company policies and procedures while executing core responsibilities and introducing new solutions.

Ingredients for Thriving:

• Bachelor’s degree preferred in sales, business marketing or similar.
• Work experience in the refreshments or contract management industry preferred, preferably with one of the Top 50 Food Service Management organizations or coffee, vending, food and beverage or related industries.
• 3-5 years of sales experience required, hospitality and/or foodservice strongly preferred. Must have experience hunting new business. 
• Results oriented and flexible; takes action as soon as need arises and can demonstrate positive results; steadily follows through on tasks; able to find a balance between the business requirements and meeting client requests; absorbs new information quickly and translates key points into positive outcomes.
• Has a passion for sales and good at visualizing how to meet customer needs and package the offerings that best meet their requirements. Demonstrated ability to engage and sell proactively, gaining buy-in, respect, trust, and accountability to achieve goals.
• High energy level; has demonstrated resilience, endurance and persistence throughout career.
• Can-do attitude; stays positive, even in the face of adversity; sets right tone for others. Collaborative in work style with others both inside and outside organization; respectful of what others can contribute.
• Places high importance on building and maintaining trust; has a long-range perspective with relationship development. Believes in and routinely practices direct and honest communication by actively sharing information openly with clients. Seeks collaborative resolution of issues and others’ points of view.
• Personal values align with the company’s values and culture.
• Strong proficiency with electronic communication, Microsoft Office Suite, and related systems used in the industry.

Location:

This role will be remote based with frequent travel required with the assigned territory, which spans between Rochester, NY and Syracuse, NY. Applicants must live within reasonable distance of the assigned territory. 

Savor the Benefits:

We offer a range of benefits for eligibles team members, including:

• Health Coverage – Medical, Dental and Vision
• Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Parental Leave
• 401(k) with company match
• Paid Time Off
• Paid Parental Leave
• Wellness Programs
• Referral Bonus Program
• Additional Perks

To see a summary of current benefits, please visit https://www.continentalserves.com/work-at-continental/#benefits.

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