REG DIR - CLINICAL SVCS
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UHS
Brentwood, TN, US
Summary
The Regional Director provides strategic leadership and operational oversight to clinical teams across multiple facilities to ensure high-quality, evidence-based addiction treatment. This role focuses on standardizing care processes, improving clinical documentation, and driving system-wide initiatives to enhance patient outcomes and retention.
Job Description
Responsibilities
FOUNDATIONS RECOVERY NETWORK (a UHS company)
Foundations Recovery Network (FRN) is a nationwide leader in the treatment of co-occurring addiction and mental health disorders. With 11 residential and outpatient facilities across the U.S., FRN aims to guide every patient into long-term recovery by integrating the best staff, treatment options and research available. Every day we chip away at the stigmas surrounding mental health and addiction by walking with each patient before, during and after their treatment with us. In 2015, FRN became the Addiction Treatment Services Division for Universal Health Services.”
Position Summary: Regional Director-Clinical Services provides strategic leadership and operational oversight to clinical leadership teams across multiple facilities, ensuring the consistent delivery of high‑quality, evidence‑based addiction treatment services. This role partners closely with on‑site Clinical Directors to strengthen clinical operations, standardize care processes, and ensure clinical documentation supports medical necessity, continuity of care, and positive patient outcomes.
A primary focus of this position is driving clinical excellence through strong documentation compliance, adherence to regulatory and accreditation standards, and thoughtful program design that supports patient engagement and retention. The Divisional Director plays a critical role in identifying trends impacting patient flow—including AMA and ACA occurrences—and leads system‑wide initiatives to reduce premature discharges through improved clinical structure, therapist support, group programming, and interdisciplinary collaboration.
This role supports consistency and quality across levels of care (detox, residential, PHP, and IOP) by guiding clinical leaders on best practices related to treatment planning, clinical decision‑making, and coordination of care.
Success in this role requires deep expertise in addiction treatment modalities, clinical leadership experience across multiple levels of care, and a strong working knowledge of CARF and ASAM standards. The ideal candidate is a collaborative leader who can balance operational discipline with clinical empathy, communicate effectively across disciplines, and drive meaningful improvements in patient experience, engagement, and care quality at scale.
Essential Job Duties Responsibilities:
- Provide strategic direction and support to clinical directors and UM directors at individual facilities. Support UM directors at individual locations to ensure appropriate use of services.
- Evaluate and improve existing programs based on corporate-wide patient outcomes and feedback. Stay current with industry trends and best practices to inform corporate strategy. Oversee and support the development and implementation of the EMR.
- Manage the day-to-day operations of the Appeals and Denials Case Managers, ensuring timely and accurate documentation in MS4 and MIDAS systems for all appeals, disputes, and resolutions.
- Review appeal outcomes and metrics, ensuring that the team meets established goals related to accuracy, timeliness, and resolution efficiency.
- Oversee the development and implementation of corporate-wide clinical policies and procedures.
- Monitor and evaluate clinical performance metrics across all facilities. Implement quality improvement initiatives to enhance patient care and outcomes. Ensure compliance with all federal, state, and local regulations at a corporate level.
Benefit Highlights:
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
Qualifications
Requirements:
- Bachelor's Degree required, Master's Degree preferred
- Licensure as a Clinical Psychologist, LCSW, LPC, or equivalent required
- 8-10 years related experience required, 10+ years related experience preferred
- Extensive knowledge of addiction treatment modalities and best practices.
- Ability to work collaboratively with a diverse team of professionals.
- Strong understanding of utilization management principles and practices.
- Experience with CARF and ASAM accreditation processes.
- Excellent leadership, communication, and organizational skills.
- Proven track record of successful program development and implementation.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS
and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Located in Aiken, South Carolina, which was named 2018’s “Best Small Town in the South” by Southern Living Magazine, Aiken Regional Medical Centers is a 273 licensed-bed acute care facility that offers a comprehensive range of specialties and services. Aiken Regional is dedicated to patient safety and providing quality healthcare services, many of which are recognized on a state, regional or national level including a Certified Primary Heart Attack Center, a Certified Primary Stroke Center and an Advanced Heart Failure Certification from The Joint Commission® and American Heart Association®.
Aiken Regional receives more than 42,000 emergency room visits, performs nearly 9,000 surgeries and delivers over 1,100 babies each year. More than 1,200 associates, a medical staff of more than 200 multi-specialty physicians, and a team of 230 volunteers keep the hospital going with their dedication to quality and excellence.
To learn more about Aiken Regional, visit aikenregional.com.
Aiken Regional Medical Centers is owned and operated by a subsidiary of one of the largest hospital companies in the nation, Universal Health Services, Inc., based in King of Prussia, PA, and is accredited by The Joint Commission and licensed by the State of South Carolina.
Social media accounts are managed by Marketing. We are unable to provide medical advice through social media. Please contact your physician, or in case of emergency, call 911. Although we do our best to respond to comments and messages, there may be a delay in response time, and we may not be able to respond due to the nature of the message.
Visit our website for language assistance, disability accommodations, the non-discrimination notice, Terms of Service and other disclaimers. Thank you.
Founded
1917
Company size
1,001-5,000 employees
Industry
Healthcare
Org type
Public Company
Headquarters
Aiken, South Carolina
Located in Aiken, South Carolina, which was named 2018’s “Best Small Town in the South” by Southern Living Magazine, Aiken Regional Medical Centers is a 273 licensed-bed acute care facility that offers a comprehensive range of specialties and services. Aiken Regional is dedicated to patient safety and providing quality healthcare services, many of which are recognized on a state, regional or national level including a Certified Primary Heart Attack Center, a Certified Primary Stroke Center and an Advanced Heart Failure Certification from The Joint Commission® and American Heart Association®.
Aiken Regional receives more than 42,000 emergency room visits, performs nearly 9,000 surgeries and delivers over 1,100 babies each year. More than 1,200 associates, a medical staff of more than 200 multi-specialty physicians, and a team of 230 volunteers keep the hospital going with their dedication to quality and excellence.
To learn more about Aiken Regional, visit aikenregional.com.
Aiken Regional Medical Centers is owned and operated by a subsidiary of one of the largest hospital companies in the nation, Universal Health Services, Inc., based in King of Prussia, PA, and is accredited by The Joint Commission and licensed by the State of South Carolina.
Social media accounts are managed by Marketing. We are unable to provide medical advice through social media. Please contact your physician, or in case of emergency, call 911. Although we do our best to respond to comments and messages, there may be a delay in response time, and we may not be able to respond due to the nature of the message.
Visit our website for language assistance, disability accommodations, the non-discrimination notice, Terms of Service and other disclaimers. Thank you.
Founded
1917
Company size
1,001-5,000 employees
Industry
Healthcare
Org type
Public Company
Headquarters
Aiken, South Carolina