Referral Specialist - Patient Access and Revenue Cycle Admin - Part Time - 8 Hour - Days
Boost your chances before you apply.
John Muir Health
Walnut Creek, CA, US
Summary
The Referral Specialist processes authorization requests for risk group plans and coordinates with Utilization Review to track determinations. They also conduct research on retrospective authorizations and assist providers and patients with status inquiries.
Job Description
Job Description:
Performs daily operational functions to effectively process authorization requests for full risk and shared risk group plans. Forwards and tracks requests to Utilization Review (UR) and processes determination upon return. Conducts research and communication with providers for retrospective or non-communicated authorizations when no authorization is on file or services are not properly authorized at the time of claim receipt. Assists providers and patients with process and status questions upon request from provider and member services departments. Maintains statistics and reports on authorization activity.
Education:
-
High School Graduate or Equivalent Preferred
Experience:
-
Health Maintenance Organization Referrals Required
Certifications/Licensures:
-
Epic - Proficiency must be passed within 90 days of Start Date Required
Skills:
-
Knowledge of organizations policies, procedures, systems and objectives.
-
Knowledge of medical terminology, ICD-10, CPT and HCPCS coding required.
-
Trained in Health Insurance Portability and Accountability Act (HIPAA) general protocols with additional training specific to department as required & Security Policies and Procedures.
-
Proficient in Microsoft Office Products (Word, Excel, Outlook and Power Point).
-
Maintains professional and personal integrity.
-
Must be able to maintain effective working relationships with a wide variety of individuals.
-
Ability to deal diplomatically with all types of individuals under stressful situations.
-
Basic knowledge of medical terminology, anatomy and physiology.
-
Skill in developing comprehensive reports.
Work Shift:
08.0 - 08:00 - 17:00 No Waive (United States of America)
Pay Range:
$27.03 - $36.50
Hourly
Offer amounts are based on demonstrated/relevant experience and/or licensure.Pay will be adjusted to the local market if hired outside of the Bay Area.
Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.
Scheduled Weekly Hours:
32
John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians, more than 6,000 employees, medical centers in Concord and Walnut Creek, including Contra Costa County’s only trauma center, and a Behavioral Health Center. John Muir Health also has partnerships with UCSF Health, Tenet Healthcare/San Ramon Regional Medical Center and Stanford Children's Health. The health system offers a full-range of medical services, including primary care, outpatient and imaging services, and is widely recognized as a leader in many specialties – neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatrics and high-risk obstetrics care.
John Muir Health is a collaborative, patient-centered health care environment. Listening, explaining and working together as a team, we help patients achieve their optimal health through partnership between physicians, employees and volunteers built on mutual respect, support for each other, and personal accountability. We believe in each other. We empower each other. We celebrate each other¹s successes, and our differences. We recognize those who exemplify excellence, and reward them for contributing to our collective success.
Founded
1996
Company size
5,001-10,000 employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Walnut Creek, CA