Redstone Admissions Coordinator FT
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Hospital Management Company
Cedar Park, TX, US
Summary
The Admissions Coordinator manages the intake process from initial inquiry to placement, including patient screening and insurance verification. They serve as a primary liaison between families, referral sources, and clinical teams to ensure a seamless admissions experience.
Job Description
Job DetailsJob Location: Cedar Park, TX 78613Redstone Admissions Coordinator
Schedule: Full-Time
The Redstone Admissions Coordinator serves as a critical first point of contact for prospective patients, families, and referral sources. This role is responsible for managing the admissions process from initial inquiry through placement, ensuring a seamless, professional, and clinically appropriate intake experience. The Admissions Coordinator coordinates all aspects of admissions, including pre-screening, benefits verification, financial communication, and collaboration with internal teams to ensure timely and appropriate placement. This position requires strong clinical awareness, emotional intelligence, and the ability to manage high-volume, high-sensitivity interactions while maintaining accuracy and compliance.
Why Join Our Team
Competitive pay with opportunities for growth
Flexible scheduling options
Supportive leadership and team-oriented culture
Meaningful role with direct patient impact
Training and advancement opportunities within healthcare operations
Productivity Bonuses
Key Responsibilities
Respond to inbound calls, emails, and web inquiries in a timely, professional manner
Conduct initial screenings to assess patient needs and determine appropriate level of care
Coordinate all aspects of the admissions process from inquiry through placement
Verify insurance benefits and clearly communicate financial responsibilities
Accurately document all interactions and patient information within the EMR system
Serve as a liaison between patients, families, referral sources, and clinical teams
Follow up on all pending admissions and maintain an active pipeline of prospective patients
Support departmental goals related to admissions volume and conversion rates
QualificationsQualifications
High School diploma or equivalent required
Experience in behavioral health, substance use treatment, or healthcare admissions preferred
Strong understanding of patient engagement and behavioral health environments
Excellent communication and interpersonal skills
Ability to manage high-volume, emotionally sensitive interactions
Strong organizational skills and attention to detail
Technical Skills
Proficiency in Electronic Medical Records (EMR) systems
Experience with Microsoft Office (Outlook, Word, Excel)
Ability to navigate multiple systems including phone platforms, email, and lead management tools
Strong data entry accuracy and documentation skills
