Recreation Attendant - Tennis

Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible. 

Who We Are:

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. 

The High Point Parks & Recreation Department enhances quality of life by providing innovative programs, parks and facilities for present and future generations. We offer 41 parks, two golf courses, five recreation centers, an environmental education center, tennis and pickleballs courts, a campground, marinas, playgrounds, ballfields, greenways and natural trails and more. Our vision is to enhance the City by providing recreation programming and community events that promote strong bonds, improve health and wellness and celebrate the City’s history and character. We are committed to providing opportunities for all age and abilities.

We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1,300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world! 

Our Core Values:

• Integrity: Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs.

• Responsibility: A continual process that emphasizes a high level of personal accountability by each member of the organization.

• Partnership: Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships.

What We Offer:
The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 401K and 457B Retirement Plans

• PTO earned within first year

• 12 Paid Holidays per year

• Tuition Reimbursement Plan

• Competitive medical, dental, and vision plans effective day one

What You'll Do:

Starting pay for this position is $15.95/hour.

The Recreation Attendant at Oak Hollow Tennis Center will conduct daily operations and provide customer service at the Tennis Center, which includes outdoor clay courts, outdoor hard courts, two indoor tennis facilities, and an indoor reception area. The Recreation Attendant will also assist with general maintenance activities and perform general clerical tasks. The work schedule includes nights, weekends and holidays and is performed under regular supervision of the Tennis Administrator.

Essential Tasks & Responsibilities:

• Provides excellent customer service for patrons, over the phone and in person, to answer questions, reserve courts, and register for lessons and programs;
• Performs opening and closing procedures for Oak Hollow Tennis Center;
• Uses the recreation software program to register users for programs and tennis instruction, reserve courts, collect fees, and perform basic transactions related to purchases; includes end of the day closing process;
• Prepares daily revenue and attendance reports;
• Performs daily safety checks on equipment and facilities;
• Assists with indoor and outdoor court maintenance as needed, operating tennis court roller, indoor court vacuum, utility cart, and other equipment as needed;
• Maintains facility in a clean and orderly fashion, including emptying trash, sweeping and mopping floors, cleaning counter tops, tables, restrooms, etc.
• Assists in maintaining records of tennis instruction;
• Assists with implementing tennis programs, tournaments, and special events;
• Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.

Qualifications:

Minimum Required Qualifications:

• Completion of High School Diploma or GED equivalent
• Valid North Carolina Driver’s License
• General knowledge about the game of tennis
• Must be comfortable in a customer service role and working in an outdoor setting
• Must have experience operating a computer
   

Preferred Qualifications:

Competitive tennis playing experience (i.e. participated on high school varsity or junior varsity tennis team)

The work location of this job will be 3401 N Centennial St High Point, North Carolina.

Our Commitments

The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law. 

The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living document” as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended. 

The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City’s receipt of satisfactory results from all required screenings, checks, and exams, as applicable.