Receptionist/PT 30 hrs/Onsite Manchester
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Triangle Credit Union
Manchester, NH, US
Summary
Serve as the initial point of contact for credit union members by managing calls and welcoming visitors. Perform administrative tasks including filing, mail sorting, and promoting credit union products and services.
Job Description
This position has a set schedule every week: Monday, Tuesday, Thursday, & Friday 9:00am - 5:00pm.
| The role of Receptionist is the initial point of contact for credit union members and the public. The successful candidate will: | ||||||||||
| · Answer incoming calls and forward them to the appropriate parties. | ||||||||||
| · Welcome members and the public. | ||||||||||
| · Respond to members’ requests for information about their accounts in a timely manner and answer questions about Triangle products and services. | ||||||||||
| · In this busy office, the duties also include filing, sorting incoming mail, booking appointments and operating office equipment, such as, fax machine and postage meter. | ||||||||||
| · Promote products and services to meet or exceed branch and company objectives; cross-selling products and services. | ||||||||||
| Qualifications: | ||||||||||
| Education: | ||||||||||
| HS diploma or GED | ||||||||||
| Skills: | ||||||||||
| - Superior customer service skills, providing friendly, professional, personalized service to all members, using Service Strategies. | ||||||||||
| - Strong computer skills. | ||||||||||
| - Excellent phone and communication skills. | ||||||||||
| - Ability to multi-task, with strong attention to detail. | ||||||||||
| - Ability to stay focused on the job, work efficiently under tight deadlines. | ||||||||||
| - Handling member account transactions with accuracy and a sense of urgency | ||||||||||
| - Work collaboratively with all internal members to resolve all member inquiries in a timely and efficient manner. | ||||||||||
| - Sales acumen. | ||||||||||
| - Bilingual-Spanish a plus. | ||||||||||
| Experience: | ||||||||||
| Previous receptionist experience is preferred. | ||||||||||
| Physical Requirements: | ||||||||||
| - Ability to stand for long periods of time. | ||||||||||
| - Ability to lift 10 pounds. | ||||||||||
| - Bending, twisting, squatting, reaching. | ||||||||||
| Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply. | ||||||||||
| Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities | ||||||||||
Triangle Credit Union was established in 1939. With over 57,000 members, 170 employees, and 8 branches, we are the 4th largest credit union in New Hampshire. Our goal is to continue to be on the cutting edge of technology and to maintain a competitive edge with all our Online Banking Services.
Founded
1939
Company size
51-200 employees
Industry
Banking
Org type
Nonprofit
Headquarters
Nashua, NH
Triangle Credit Union was established in 1939. With over 57,000 members, 170 employees, and 8 branches, we are the 4th largest credit union in New Hampshire. Our goal is to continue to be on the cutting edge of technology and to maintain a competitive edge with all our Online Banking Services.
Founded
1939
Company size
51-200 employees
Industry
Banking
Org type
Nonprofit
Headquarters
Nashua, NH
