Receptionist-PRN-Family Med/Urgent Care-Lehi
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Revere Health
Lehi, UT, US
Summary
The medical receptionist is responsible for greeting patients, managing multi-line telephone systems, and scheduling appointments. They also handle patient records, collect co-payments, and ensure the office environment remains professional and organized.
Job Description
At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.
Position Summary: This is a great opportunity to work in a respected practice as a Medical Receptionist. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations. We are looking for a happy, fun, energetic person to join our great team!
Essential Job Functions: • Must be able to multi-task while maintaining good patient and staff relations and providing outstanding customer service. • Greets and welcomes patients and visitors, in person or on the telephone, answering or referring inquiries appropriately. • Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person, by telephone or through computer software systems. • Maintains patient records by obtaining and accurately recording patient demographics, insurance, and billing information. • Collects co-payments at the time of service, receives payments on accounts and reconciles daily cash reports. • Responds appropriately to unexpected office events and situations. • Protects the right of patients by maintaining confidentiality of personal, health and financial information. • Maintains operations by following policies and procedures; reporting needed changes. • Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds. • Ability to stand and sit for prolonged periods of time. • Contributes to team effort by accomplishing related results as needed. • Other duties as assigned.
Qualifications: • High school diploma or equivalent • Excellent computer, telephone, and communication skills • Customer service skills, organization, and attention to detail • Dependable, a team player, friendly and professional • Must be able to multitask in a fast-paced and stressful environment and manage a multi-line telephone system. • Medical office experience preferred, but not required
Hours: The Clinic is open 7 days a week from 8am-8pm. This a PRN position. Must have daytime availability. Weekend/evening shifts as needed.
Revere Health is the largest independent multispecialty physician group in Utah and employs over 200 physicians and 200 advanced practitioners. Founded in 1960, Revere Health has grown to include more than 100 clinics in both urban and rural areas throughout Utah and Nevada. Revere Health providers offer complete healthcare at every stage of life with multiple family practice locations and 30+ medical specialties. Revere Health engaged in a new value-based care program known as Global and Professional Direct Contracting (GPDC) in 2022. This program provides for higher risk and reward in the organization’s development journey and allows for more flexibility to pursue innovative practices. The mission to proactively provide high-quality, low-cost care remains the same.
Founded
1969
Company size
1,001-5,000 employees
Industry
Medical Practices
Org type
Privately Held
Headquarters
Provo, Utah