Receptionist I
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Dekalb Area Retirement Center
Dekalb, IL, US
Summary
The receptionist will greet residents and visitors, manage phone communications, and provide general information. They will also assist with administrative tasks such as mailings, filing, and handling resident payments.
Job Description
Description
Part-Time Receptionist
We’re looking for a friendly, dependable person to join Oak Crest as a Part-Time Receptionist. Our reception desk is often the first stop for residents, families, visitors, and callers, so we’re looking for someone who enjoys helping people and can keep things organized while juggling a variety of tasks.
30–42 hours per pay period
3-, 5-, or 7-hour shifts
Some weekends & holidays required
What You’ll Do
- Greet residents, families, visitors, and guests and help get them where they need to go
- Answer and route phone calls, take messages, and provide general information
- Make announcements over the public address system
- Assist residents with meal reservations, room reservations, check cashing, and other front-desk needs
- Receive resident payments and handle basic cash transactions
- Receive and prepare UPS packages
- Help arrange medical transportation and escorts for residents
- Assist with mailings, filing, copying, and other general office tasks
- Use Microsoft Office and standard office equipment
- Pitch in with other front-desk and clerical needs as they come up
Requirements
What We’re Looking For
- High school diploma or equivalent
- Friendly, professional, and comfortable working with a wide variety of people
- Strong communication and customer service skills
- Able to stay organized and shift between tasks throughout the day
- Comfortable spending a significant portion of the shift answering and making phone calls
- Basic computer skills; experience with Microsoft Word, Excel, and Outlook is helpful
- Previous office, clerical, receptionist, or customer service experience is preferred
- Ability to lift up to 10 lbs.
Schedule
This is a part-time position averaging 30–42 hours per biweekly pay period, with a mix of 3-, 5-, and 7-hour shifts. Some weekend and holiday availability is required.
If you’re someone who likes being the person people can come to for help, enjoys a busy front desk, and takes pride in making people feel welcome, we’d love to hear from you.
Mission Statement: A faith-based not-for-profit community serving people 62 years and older through a continuum of services enhancing an individual’s quality of life.
Founded in 1980, Oak Crest is an independent not-for-profit community overseen by an ecumenical Board of Trustees. Oak Crest is committed to providing senior adults with comprehensive physical and social services while creating a quality of life characterized by independence and security.
Vision Statement: To be an innovative leader in senior adult services.
Our vision for the future is one of innovation. The changing and ever-evolving field of long-term care and service provides an opportunity for growth and development.
Value Statement: Service, People, & Community.
Oak Crest is a service-driven organization that values the extended community and the people who work and live at Oak Crest. With this in mind, we insure that resident needs and desires are not only met, but also anticipated. This is accomplished through training in the areas of communication, hospitality, and problem solving. At Oak Crest, we understand better than anyone that truly outstanding performances, the ones that seem so effortless, come about only through commitment, day in and day out, improving the quality of every detail, of every step, of every task.
Philosophy Statement: Everyone is encouraged to take action to exceed customer expectations.
Oak Crest is committed to providing individualized service to meet the current and future needs of the Oak Crest consumer. Each employee is educated and empowered to respond to the varied needs and desires of everyone with whom they come in contact.
Founded
1980
Company size
201-500 employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
De Kalb, Illinois
Mission Statement: A faith-based not-for-profit community serving people 62 years and older through a continuum of services enhancing an individual’s quality of life.
Founded in 1980, Oak Crest is an independent not-for-profit community overseen by an ecumenical Board of Trustees. Oak Crest is committed to providing senior adults with comprehensive physical and social services while creating a quality of life characterized by independence and security.
Vision Statement: To be an innovative leader in senior adult services.
Our vision for the future is one of innovation. The changing and ever-evolving field of long-term care and service provides an opportunity for growth and development.
Value Statement: Service, People, & Community.
Oak Crest is a service-driven organization that values the extended community and the people who work and live at Oak Crest. With this in mind, we insure that resident needs and desires are not only met, but also anticipated. This is accomplished through training in the areas of communication, hospitality, and problem solving. At Oak Crest, we understand better than anyone that truly outstanding performances, the ones that seem so effortless, come about only through commitment, day in and day out, improving the quality of every detail, of every step, of every task.
Philosophy Statement: Everyone is encouraged to take action to exceed customer expectations.
Oak Crest is committed to providing individualized service to meet the current and future needs of the Oak Crest consumer. Each employee is educated and empowered to respond to the varied needs and desires of everyone with whom they come in contact.
Founded
1980
Company size
201-500 employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
De Kalb, Illinois