Receptionist
Boost your chances before you apply.
CARTER BURDEN NETWORK INC
NY
Summary
Manage the front desk by greeting visitors, answering phones, and providing administrative support for daily operations. Coordinate program materials and assist older adults to ensure a warm and supportive environment.
Job Description
Make a meaningful impact this fall.
Carter Burden Network (CBN) is seeking a full‑time, bilingual (English/Spanish) Receptionist to join our Covello Older Adult Center. This is a great opportunity for someone who enjoys connecting with people, thrives in a busy community setting, and wants to support older adults with dignity, warmth, and respect.
About Us
Carter Burden Network promotes the well‑being of adults aged 60+ through services, advocacy, arts and culture, health and wellness, and volunteer programs. Our mission is rooted in compassion, community, and the belief that older adults deserve to live safely, independently, and with dignity. We are partially funded by NYC Aging.
Learn more at www.carterburdennetwork.org.
What You’ll Do
As one of the two welcoming faces of the Covello Older Adult Center, you’ll help keep daily operations running smoothly while creating a warm, supportive environment for participants, staff, and visitors.
Front Desk & Participant Support
- Greet older adults, staff, and visitors with professionalism and warmth
- Answer phones, respond to inquiries, and relay messages
- Keep the lobby organized, welcoming, and safe
- Scan participants for congregate breakfast and lunch
- Assist older adults using the wheelchair lift or stairs when needed
Administrative & Clerical Support
- Prepare monthly statistics, flyers, and program materials
- Create and count breakfast and lunch tickets
- Update daily activity boards
- Support staff with photocopying, filing, data entry, and general office tasks
- Assist with overflow tasks such as VIVE unit entry, digital signage updates, and basic research
Communication & Coordination
- Provide accurate information about programs and activities
- Coordinate with program staff to share updates and announcements
- Operate the intercom system as needed
- Ensure bulletin boards and communication tools stay current
What You Bring
- Bilingual fluency in English and Spanish (required)
- Strong communication and customer service skills
- Comfort working in a lively, people‑centered environment
- Basic proficiency with Microsoft Office (Word, Excel, Teams)
- Strong organization, attention to detail, and reliability
- A genuine interest in serving older adults
Preferred: Experience in customer service, office administration, or community‑based work.
Schedule & Work Environment
- Full‑time, 35 hours/week (non‑exempt)
- One‑hour unpaid lunch break
- Must be flexible to provide coverage when needed
- Occasional evening or weekend hours with advance notice
- Work takes place in a busy lobby within a four‑story center (elevator and stairs available)
- Ability to remain seated for long periods and occasionally lift 10–15 lbs
Compensation & Benefits
- Hourly rate: $16.88–$18.09, based on experience and internal equity
- Generous benefits package, including:
- Multiple health and dental plan options (some 100% employer‑paid)
- 3 weeks paid vacation, 4 personal days, 10 sick days (first year)
- Paid holidays
- 403(b) retirement plan with 3% employee contribution and potential employer match after 1 year
Qualified applicants will be contacted by a member of our search committee. Finalists will be asked to provide three professional references (including one former supervisor) and complete a pre‑hire background screening.
Monday - Friday 8:00am - 4:00pm
For more than five decades, Carter Burden Network (CBN) has been leading the way in aging services in New York City, giving voice to vulnerable seniors who otherwise might not be heard, providing innovative services and programs of the highest quality.
Become a Corporate Partner
As a corporate partner, your company can:
• Increase brand awareness and community visibility.
• Make a meaningful, positive difference in the lives of 5,000 elderly New Yorkers by supporting the Carter Burden Network’s programs and services.
• Offer impactful employee engagement activities that foster camaraderie among staff, either departmentally or company-wide.
Volunteering – Corporate Groups
Volunteers are an integral component of the Carter Burden Network’s 40+ years of success. Each year, CBN works with hundreds of corporate volunteer groups (small to large-scale Service Days) who share in our dedication to ensuring that older people live safely and with dignity. CBN offers a wide variety of opportunities to meet your organization's interests such as meal service, meal delivery to the homebound, class instruction, special events & holidays, and more. To view our full range of volunteer activities visit http://www.carterburdennetwork.org/corporate-partnership/.
Carter Burden Gallery – Art Gallery Sponsorships
Located in Chelsea, Carter Burden Gallery exhibits and cultivates the work of New York City’s re-emerging, professional older artists, demonstrating the transformative nature of art and confirming the artists’ continued value and contributions to the city’s arts culture. The goal of the Gallery is to create a dialogue with the arts community supporting our belief that older artists must not be overlooked due to age or decreased marketability in the current art scene. To view our full range of sponsorship opportunities that enhance your corporate social responsibility goals focused on the arts visit http://www.carterburdengallery.org/corporate-sponsorship.
Founded
1971
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
New York, New York
For more than five decades, Carter Burden Network (CBN) has been leading the way in aging services in New York City, giving voice to vulnerable seniors who otherwise might not be heard, providing innovative services and programs of the highest quality.
Become a Corporate Partner
As a corporate partner, your company can:
• Increase brand awareness and community visibility.
• Make a meaningful, positive difference in the lives of 5,000 elderly New Yorkers by supporting the Carter Burden Network’s programs and services.
• Offer impactful employee engagement activities that foster camaraderie among staff, either departmentally or company-wide.
Volunteering – Corporate Groups
Volunteers are an integral component of the Carter Burden Network’s 40+ years of success. Each year, CBN works with hundreds of corporate volunteer groups (small to large-scale Service Days) who share in our dedication to ensuring that older people live safely and with dignity. CBN offers a wide variety of opportunities to meet your organization's interests such as meal service, meal delivery to the homebound, class instruction, special events & holidays, and more. To view our full range of volunteer activities visit http://www.carterburdennetwork.org/corporate-partnership/.
Carter Burden Gallery – Art Gallery Sponsorships
Located in Chelsea, Carter Burden Gallery exhibits and cultivates the work of New York City’s re-emerging, professional older artists, demonstrating the transformative nature of art and confirming the artists’ continued value and contributions to the city’s arts culture. The goal of the Gallery is to create a dialogue with the arts community supporting our belief that older artists must not be overlooked due to age or decreased marketability in the current art scene. To view our full range of sponsorship opportunities that enhance your corporate social responsibility goals focused on the arts visit http://www.carterburdengallery.org/corporate-sponsorship.
Founded
1971
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
New York, New York
